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Lou Fusz Buick GMC - Service Center

St. Louis, MO

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158 Reviews

158 Reviews of Lou Fusz Buick GMC - Service Center

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October 07, 2016

Oil Change I brought my car in for an oil change and to have the catalytic converter checked out. The service writer was Jason Walters and he did a great job as More

by oilchange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Oct 08, 2016 -

Lou Fusz Buick GMC responded

Thank you for your feedback on Jason. We would like to thank you for the five stars!

September 09, 2016

Rating of my last visit . My service representative Amy Porter was very professional and courteous with her handling of my problems which were all resolved in a expedited More

by tòm123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Sep 11, 2016 -

Lou Fusz Buick GMC responded

Thank you for leaving a great review, Tom! We are pleased to hear Amy provided you with an excellent experience. We appreciate your business and hope to see you again in the future.

August 27, 2016

Electronic issue The 7 pin trailer receptacle was not working properly for the left side trailer lights. Service checked the receptacle and stated it checked out fine. More

by Guys R Horneker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins, Kevin Graham
Aug 28, 2016 -

Lou Fusz Buick GMC responded

Thanks for your review! We're glad that we were able to help with your trailer receptacle. Our team is proud of our expert service. We appreciate your business, please let us know if we can be of help in the future!

August 21, 2016

GREAT SERVICE DEPARTMENT THE SERVICE DEPARTMENT AT LOU FUSZ BUICK GMC IS SECOND TO NONE. KEVIN GRAHAM IS MY SERVICE GUY AND IS ALWAYS GREAT. I HAVE BEEN USING LOU FUSZ SERVICE More

by ALAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
Aug 22, 2016 -

Lou Fusz Buick GMC responded

What a great review, Alan! Our team will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

August 13, 2016

Water pump problem Kevin had the problem correctly pre-diagnosed before the car was on the rack. He called to tell us the work was finished as promised. This is how it More

by aontscreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
Aug 15, 2016 -

Lou Fusz Buick GMC responded

Thanks for sharing your review! We're so happy to hear that Kevin provided you with such great service. Our dealership is proud of skilled service staff. We appreciate your business, please let us know if we can be of help in the future!

July 23, 2016

Excellent Service at Lou Fusz on Page Ave. Excellent Service Advisor, Thomas Childres because he cares about getting the job done right and is friendly. The Service Mechanic Chris Peska did ex More

by dorman, betty 1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Thomas Childres 4046*W*
Jul 23, 2016 -

Lou Fusz Buick GMC responded

Betty, we appreciate you taking the time to provide us with your amazing review! We are happy to provide only excellent work for our customers. We appreciate your kind words and look forward to working with you again. Have a relaxing weekend Betty! Best, Lou Fusz Buick Team

July 21, 2016

Service was fast and friendly. Customer Service Person kept me informed of what needed fixing and kept cost down by alerting me to awards and discounts. More

by welch123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
June 18, 2016

Auto service We were very happy with the service provided by Stephanie Watkins in fact we always try to have her as our service writer whenever we come there. More

by craft 22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
Jun 21, 2016 -

Lou Fusz Buick GMC responded

Thank you for sharing your review about your experiences working with Stephanie. We are very fortunate to have her on our team! We are glad to see that she has ensured excellent customer service to you and we will be sure to tell her to keep up the great work! Thank you for your business, we look forward to seeing you again! - Best, The Lou Fusz Toyota Team

June 09, 2016

Auto service I am very happy with the excellent service provided by Kevin Graham and the technician(s) who serviced my 2013 Buick Encore on June 6. They are very More

by buick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
June 03, 2016

Very Helpful!! I'm cool again!!! I took my car in this week for some general maintenance & because my A/C was not working! I thankfully have cool air again! I als More

by dms571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Childress
Jun 03, 2016 -

Lou Fusz Buick GMC responded

Thank you for your review! We're so glad our team was able to fix the A/C in your vehicle, and that Thomas provided an informative and honest experience. It's our pleasure to assist you, so please come see us if there's anything else we can do for you.