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Lou Fusz Buick GMC
St. Louis, MO
782 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 782 reviews
September 14, 2011
I shopped three other dealers before I decided to buy from Lou Fusz. Thinking this was my best deal I drove 225 miles to buy the automobile. After some razzle-dazzle paper work I got home and found I h from Lou Fusz. Thinking this was my best deal I drove 225 miles to buy the automobile. After some razzle-dazzle paper work I got home and found I had been charged $2,000 more than I agreed to. I called my salesman immediately and he had a "manager" call me. This "manager" accused me of trying to make a better deal after the sale. Not so. He also questioned why I would drive to St. Louis to buy a car. I have bought cars in Little Rock and Kansas City - because that was the best deal. When picking up the car the salesman only gave me one set of keys. He said he'd send the other set "nest week." It is now 12 days later and I still haven't received the keys. I have emailed the salesman and he has not answered me. I have called his cell phone and he won't answer because he knows who is calling. I am also due a piece to go over the dealer installed trailor hitch. I have not received that either. Not only do I feel cheated but now am ignored. Dalton Ham More
by dham
Employees Worked With
1
May 17, 2011
worked a deal on a car that they found at another dealership. They could not produce the car.Gave them another chance at another dealer wher they located a car and they could not produce it. This too dealership. They could not produce the car.Gave them another chance at another dealer wher they located a car and they could not produce it. This took one week. They wanted me to buy a car off of there lot in a dark color. I gave them 4 choices of colors. They were all light colors . I bought a car from Suntrup Buick, they got the car from a dealer less than fifty miles away.Had a great car buying experience at Suntrup.I will never buy a car from Fusz or recommend them to anyone. More
by donnashusband48
Employees Worked With
Larry Buschhorn
