Lou Bachrodt Chevrolet Mazda Pompano Beach

Bought car Dec 20th, still waiting for mats to be delivered and when I call which I just did on Mar 7th they say I will check and get right back to you which they never do. This is not the first time delivered and when I call which I just did on Mar 7th they say I will check and get right back to you which they never do. This is not the first time I bought a new car but can tell you this is the first time I NEVER got a follow up call to see how everything was because once you leave their grounds they couldn't care less, but they keep telling you when you get the survey give them 100% why should we do that when they certainly do not give their all to the customer. More

We found a vehicle online and noted that it was a few dollars below what we had previously found in our extensive search of this particular vehicle (for good reason....see below). So we called the dealer dollars below what we had previously found in our extensive search of this particular vehicle (for good reason....see below). So we called the dealership and told them we would be traveling over two hours to visit the dealership and test drive the car. When we got there, the salesperson was pleasant, a tad arrogant, but somewhat pleasant. We test drove the car , liking the product and price. When we sat down to talk price, The fees started flying out of the woodwork. $800 for a certification fee, $800 for an accessory fee, $200 for a documentation fee and then after stating we weren't putting any money down, the quote had us paying $1000 out of pocket. And the price wasstill way out of our price range. TOTAL MISREPRESENTAION!!!! Just a goold ol case of bait and switch to get you on the lot. The salesman became visibly agitated with us and stuck out his hand arrogantly wanted us out. I have looked at vehicles at many other dealerships and received calls after the visit thanking me for coming in, nothing from this clown. I would suggest anyone thinking of buying a car from Lou Bachrodt Chevrolet to STAY AWAY!!!! More

Bought a vehicle that was promised to be fixed in paperwork, and was not fixed and was recommended to go to another shop to have it fixed because they could not fix it. The after market wheels were u paperwork, and was not fixed and was recommended to go to another shop to have it fixed because they could not fix it. The after market wheels were unbalanced and could not be fixed by the dealership even though they told me they could fix them, but encouraged me to make a service appointment at another time but to take the car home the same day. I stated I would pick up when ready. More

Spoke over the phone and over email prior to taking the 2 hr trip down. Was quoted a price and said, "I will be there Sat with a deposit." When I get there, I sit around for over an hour and they come back hr trip down. Was quoted a price and said, "I will be there Sat with a deposit." When I get there, I sit around for over an hour and they come back $2500 more. My trade-in lost $1000 in 3 days...then they told me to go to Carmax because they would cut me a check. They had about 10 salesmen standing around doing nothing. They refused to even deal. I wonder why the manufacturers are losing their xxx, the dealers refuse to deal. They wound up sending the car to auction, where I bet they were losing $3k off the price I was willing to pay. More

Misrepresented what a scheduled maintenance for Z06 was supposed to be. supposed to be. More