Lou Bachrodt Chevrolet Mazda Pompano Beach

What can LOU do to you well where do i begin. lou bachrodt sold me a wreaked truck as new, what can big lou do to you? i bought a 2017 chevy silverado 1500 full crew ca well where do i begin. lou bachrodt sold me a wreaked truck as new, what can big lou do to you? i bought a 2017 chevy silverado 1500 full crew cab july 27 2017 from lou bachrodt chevrolet coconut creek. noticed upon delivery it was getting dark early evening that the truck seemed not cleaned windows smeared and had a film on them. truck had been washed but with a 2.5 hour drive home was not about to wait longer. took truck back the following week and had over 1000 miles on it to get it washed and waxed. upon arrival i noticed again the windows had something on then. now before you think i am just picky about windows this was over spray on the windows (paint over spray) on the windows, but this is a new truck. at about 2500 miles i took the truck back to the dealership to get that over spray taken off the windows. i told the to clean the paint off or knock out the windsheld and replace it. going up i-95 in a driving rain and the rain stuck to the window making it hard to see at 60+ mph. they scraped the windows with a razor blade to get as much off as would come. yes you guessed it small scratches on the glass. i can live with it. several months later i paid a detailer that comes into our business 200.00 to detail my truck to get all this over spray off my truck and he comes in and says"i thought you bought a new truck?" i did i said he says well its been (repainted) then takes me outside to show me the rear 1/4 panel on the drivers side did not match the paint on the rest of the truck. upon contacting lou bachrodt they told me it must have been chevorlet because they showed no record of that truck being in the the body shop. chevorlet customer care told me to have it inspected by a certified chevorlet dealer so i did and found out that not only had the back rear drivers panel been repainted it had also been replaced. i bought a new wreaked and repaired truck undisclosed to me for 44000.00 would you have done that if it had been disclosed to you? no? me neither. looking at this as a fraud case against lou bachrodt at the ag's office. been lied to so much i have foot prints on my back. maybe i can put a follow up on here later but in the mean time lou bachrodt sold me a wreaked truck as new, what can big lou do to you? More

Mid-represent, liars, don’t buy here. You can’t ever trust a dealer, especially this one! When I get a 2017 Chevy that’s been repossessed, lost in a storage lot/ and I get ants and mold, t You can’t ever trust a dealer, especially this one! When I get a 2017 Chevy that’s been repossessed, lost in a storage lot/ and I get ants and mold, they can’t be trusted, don’t buy here!!!! More

Efficient and quick. Donald was professional and courteous. He helped me understand all the questions about my service that day. He made my visit easy and quick. It is nic Donald was professional and courteous. He helped me understand all the questions about my service that day. He made my visit easy and quick. It is nice to have someone like him help me. More

Dishonest sales staff and horrible management Run away!! go to a different dealer. dealer will not return my calls after they fail to deliver on a signed IOU as part of sales contract. no one will Run away!! go to a different dealer. dealer will not return my calls after they fail to deliver on a signed IOU as part of sales contract. no one will return my calls not sales and not any of the managers. I own a good size fleet of cars and trucks and in all the years never had i had service and dishonesty like this! all over a $200 item. More

Pleasant experience It was nice working with Adam. He assisted me with accuracy and knowledge. He provided me exceptional customer service. Thank you Adam. I plan on next It was nice working with Adam. He assisted me with accuracy and knowledge. He provided me exceptional customer service. Thank you Adam. I plan on next visit as well. More

2015 Mazda CX-5 I was very satisfied with the purchase of the Mazda. Patrick worked very hard to get me the best deal. The staff was very friendly and professional. I was very satisfied with the purchase of the Mazda. Patrick worked very hard to get me the best deal. The staff was very friendly and professional. I would buy from them again. More

Very helpful Good dealership very helpful very knowledgeable and a good all-around experience by the way I purchased a Mazda MX five no place to enter that within Good dealership very helpful very knowledgeable and a good all-around experience by the way I purchased a Mazda MX five no place to enter that within your survey More

Maintenance I was extremely satisfied with the serviceman (Christopher Butler)in helping me with my problems, which was minor, and also took care of maintenance o I was extremely satisfied with the serviceman (Christopher Butler)in helping me with my problems, which was minor, and also took care of maintenance of my car. Also, as I was waiting in the "waiting room" also, as expected, Camille (who sold me my car) stopped by to say "hello". Very satisfied indeed. More

Excellent, superb customer service. My husband and I had a great experience with the service department on our vehicle. Dennis and Norman were very attentive to our needs excellent custo My husband and I had a great experience with the service department on our vehicle. Dennis and Norman were very attentive to our needs excellent customer care. Mr. & Mrs. Rolle More

Love Mike and Adam! Mike and Adam are very knowledgeable, honest and helpful. They made leasing my new car so easy and smooth. I will be back when my lease is up to buy Mike and Adam are very knowledgeable, honest and helpful. They made leasing my new car so easy and smooth. I will be back when my lease is up to buy from them again. More