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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews
Call Service Center (954) 597-5902

853 Reviews of Lou Bachrodt Chevrolet - Service Center

Sort by
January 18, 2022

Excellent service-Chris was great. I’ll use this dealer for all my warranty needs or oil changes. More

by MCSLIMO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 18, 2022

Very pleasant and fast always Very professional kind and knowledgeable Thank you I love coming to your dealership More

by martioc59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 18, 2022

Didn’t have an appointment and they still got me in and running again. Thank you. More

by DIANEFAZEKASFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon service department
Report | Print
Jan 19, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Diane, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello

Jan 21, 2022 -

DIANEFAZEKASFL responded

Brandon is my go to service person. He is very knowledgeable and through. I will request him every time. Thank you

January 18, 2022

Great service. My car was fixed in a timely matter. Also quality service was rendered. More

by Tiffany Garland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
Report | Print
Jan 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Tiffany, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 17, 2022

Great dealership! Lots of great folks in sales and service. Customer satisfaction is a priority here. More

by MICHAEL_HUSSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Jan 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our teams in Sales and Service!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 17, 2022

Christopher Potter is very helpful and gets you in and out. No question goes unanswered. More

by Ellid22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 17, 2022

Good quick service for oil change and tire rotation. Really appreciate the quickness if getting this done right and quickly. Only complaint is minor but they did leave 1 tire cap off of my front passeng More

by BILLIKE1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall. Not the friendliest guy but he did get me in and out quickly
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good quick experience. We are sorry our service advisor was not friendly! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 16, 2022

Very satisfied with service department. Service advisor Brandon gets 5 stars, professional, knowledgeable, and will recommend your dealership, More

by G177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon ?
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

January 16, 2022

Brought my vehicle in for service, was in and out. Matthew was super nice and went over the inspection with me More

by lorenac14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

January 15, 2022

Broke my steering wheel, and instead of saying something or doing anything reasonable about it, someone thought it would be a good idea to wrap it in electrical tape. That’s right, electrical take wrapped a More

by jeblasbalg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Uncertain
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, We want to help, however you did not state your name or who you worked with!! Please let us know, so we can help you with this problem.

Jan 17, 2022 -

jeblasbalg responded

My contact at VIP Auto got a call today and says they are working to rectify the problem. I will wait to see how that goes before following up. If they replace the steering wheel is a timely manner, I will delete this review.

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