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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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February 02, 2022

I made an appointment online with a representative via chat. When I arrived there was no record of my appointment. Frank took care of me though and my car was ready in about 2 hours on a very busy Monday More

by Nicho820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Feb 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 02, 2022

Super nice and fast !I showed up without appointment at Super nice and fast ! I showed up without appointment at 7am, they were busy but like I’m contractor and I work everyday the took care of me anyway. More

by LEMACARON.MIZNERPARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon schoppert
Feb 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 01, 2022

Excellent service and treats the customers with respect and the workers are responsible, are really kind. More

by ADI1996G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 01, 2022

After 4 tries they got it right service tech was fine mechanics need work they are not what used to be there in the past More

by GENCOPRESS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Feb 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 31, 2022

The service very good. My car was repairs the same day I dropped it off. More

by EGGHEAD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 31, 2022

Brought vehicle in for transmission repair. They told me I need a sensor. $1500. Paid for the repair only for it to read the same as before. Transmission overheated after I picked it up. Now transmission ha More

by Monstacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Please call our service manager Shawn at 954-247-5286

Feb 09, 2022 -

Monstacon responded

I have tried to contact the service manager several times regarding this issue. I get no call back. Please call me 954 790-2469 so we can resolve the issue

Feb 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Sorry to hear this! I just spoke with Shawn and left you a message. We want to help, please call us back!

January 30, 2022

I have shopped at this dealership for the last 20 years and have nothing but great relationships. 5 trucks bought. More

by KSSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to thank you for being such a good loyal 20 year customer customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out all the surveys that get sent to you! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself

January 30, 2022

I have the best sales lady. She has helped me purchase my last two cars. Chris in service is excellent. More

by twiley2385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, I just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys from GM! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself! We think Renee is the best too and so very happy she is on our team!!!

January 30, 2022

What great service quickly and perfect on my Chevrolet Camaro thanks guys for the service More

by martinowskii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 30, 2022

Great system for checking in to an appointment with service. Quick oil change. Brandon, my service writer, was friendly, knowledgeable & called me as soon as my truck was ready. More

by MERMAIDMOM1982
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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