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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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February 19, 2022

I was contacted by Diego regarding the VIP program. I had my car in for service for a front end noise. They didn’t have a technician available so I left the car with them. An appraisal was completed on More

by fpall20@
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Christie, DIEGO CASTREJE
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Sales Center - Coconut Creek and we are happy you had such a good experience with Diego, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

February 19, 2022

I loved the experience. Even though the cost of fixing the issue was more than I could afford, the service was impeccable from beginning to end. The options offered were mor More

by Hoodilu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! Sorry the repair was too costly!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

February 19, 2022

Sam is amazing and very trust worthy He guides you through the services need and doesnt try to rip you off He is very knowledgeable More

by scubaadict
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 19, 2022

Great and fast service, Sam was professional and kept me in the loop. Thanks for the help More

by aims448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

February 19, 2022

I have been very satisfied with the service. I will definitely bring my car back again to be serviced. More

by KIMHULL05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! Sorry the repair was too costly!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

February 18, 2022

Customer service was terrible. I waited in my car for I don’t know how long before someone came out of the office to assist me. The service advisor was more concerned about the low More

by ikey3344
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 18, 2022

Great customer service. Matthew was outstanding. Made my service appointment quick and easy. Followed up and give me good feedback. More

by Carteraj90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 17, 2022

Brandon was very helpful with my servicing needs and did a thorough job in explaining the bill.He was pleasant to be around. More

by Josephsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Schoppert
Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Joseph, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 17, 2022

Great service all around. Chris was professional and upfront about my car’s needs. Highly recommend Lou B of CC More

by Mattpanetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Feb 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Matt, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 19, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Matt, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 17, 2022

Chris Potter is the best. I called with an automotive emergency he took care of it I can only say that he is a fantastic service advisor and should be given all the accolades More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Feb 17, 2022 -

Jeff responded

Hi

Feb 17, 2022 -

Jeff responded

Hi

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