
Lou Bachrodt Auto Mall
Rockford, IL
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They went above and beyond for us. Thank you for taking the time to make us happy. We had a car that was broke down in our driveway. They were about to take that car and the remainder of our loan and take the time to make us happy. We had a car that was broke down in our driveway. They were about to take that car and the remainder of our loan and take care of it so we could hand a second car before winter. Thank you Prosper and everyone who helped us. Words can't describe how thankful we are. More
My experience at Lou Bachrodt was one of the best I’ve ever had at any dealership. My salesman, Prosper, was a really nice, genuine guy. Not pushy or aggressive at all. The whole process was so laid back ever had at any dealership. My salesman, Prosper, was a really nice, genuine guy. Not pushy or aggressive at all. The whole process was so laid back and efficient, no nonsense or games like you normally would expect. They gave me a good deal on a really nice used car, and I couldn’t be happier. More
I haven’t bought a vehicle from a dealership since 2007 so I was a little nervous about the experience, but it turned out great! Victor Ladd and his team were knowledgeable and professional. We are very ha so I was a little nervous about the experience, but it turned out great! Victor Ladd and his team were knowledgeable and professional. We are very happy with our vehicle! More

Kind, courteous and met all my needs! Despite the Kind, courteous and met all my needs! Despite the shortage of they have enough quality vehicles that made my choice tough. Kind, courteous and met all my needs! Despite the shortage of they have enough quality vehicles that made my choice tough. More
Frank Torres setup the appointment for our 2021 GMC SIERRA to get the tonneau cover, grille and paint and interior package installed. Everyone in the service department were courteous and professional SIERRA to get the tonneau cover, grille and paint and interior package installed. Everyone in the service department were courteous and professional and got our truck done very quickly. The grille puts the looks of the truck over the top. More
Great customer service by Prosper Rubino and sales manager Shain Bono! Would definitely recommend buying a car from here. Experience was great from start to finish 😀 manager Shain Bono! Would definitely recommend buying a car from here. Experience was great from start to finish 😀 More
Jenny worked very hard to help us see and test drive, and ultimately buy, a trade-in that had not even been processed yet. One of the best dealer experiences we’ve ever had. ultimately buy, a trade-in that had not even been processed yet. One of the best dealer experiences we’ve ever had. More
Frank Torres and everyone that helped us were honest and very professional and helped us get our 2021 GMC SIERRA AT4 pickup at a great price. We've had it for a week now and love it. We will refer our frie very professional and helped us get our 2021 GMC SIERRA AT4 pickup at a great price. We've had it for a week now and love it. We will refer our friends to Frank and Lou Bachrodt. More

Jenny was very informative and a pleasure to do business with. I would recommend her to anyone. Thank you so much for making our truck buying simple. with. I would recommend her to anyone. Thank you so much for making our truck buying simple. More