
Lou Bachrodt Auto Mall
Rockford, IL
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It was a great pleasure working with Sam again. He is very personable, and went above and beyond to try and make me happy. I know that I am a hard guy to please, especially during negotiations. He wa very personable, and went above and beyond to try and make me happy. I know that I am a hard guy to please, especially during negotiations. He was very transparent and honest, deserving of 5 stars! My only issue was the final paperwork, and finance person. I believe he was a bit dishonest, and got one over on me. Claims of free products, and services when actually rolling more money onto my loan, 350 $$$ for oil changes on top my loan!! Well, you live and learn, and my only regret was not catching it sooner. But, aside from that, my overall experience was good, especially Sam Ferille! I would recommend him to anyone. Also, I do love my car.... so there is that! Thanks again Sam More

Mike , helped me find the perfect car for me as a college student and a full time worker! He made this an amazing experience for me and I will tell so many people about my experience here! student and a full time worker! He made this an amazing experience for me and I will tell so many people about my experience here! More
This was our first time buying from Lou Bachrodt. Everyone was so nice to us, as soon as we walked in the building they were standing there ready to help us. Everyone was so nice to us, as soon as we walked in the building they were standing there ready to help us. More
I went to Lou bachrodt and Al Luna was my sales men ,he was very professional and he listend to all my needs and he got me the right car at the right price I will definitely be buying more cars from here a was very professional and he listend to all my needs and he got me the right car at the right price I will definitely be buying more cars from here and I will be looking for Al when I come More
I went in just looking with a possibility of trading in my car. I had a great experience with Nathaniel. He was super helpful and made the process so easy! We went through with the deal and I love our u my car. I had a great experience with Nathaniel. He was super helpful and made the process so easy! We went through with the deal and I love our upgrade! More
Very positive experience. Sam listened to me BUT he still gave me the ol’ “car salesman” BS so that was entertaining and what I needed. Also when I drove down and was disappointed Sam presented my wasted tim gave me the ol’ “car salesman” BS so that was entertaining and what I needed. Also when I drove down and was disappointed Sam presented my wasted time with the dealership and Sam came back with an offer that caught my attention. More