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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.6
2,170 Reviews
Call Dealership (815) 332-3000
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7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,170 reviews

March 21, 2022

I got a great trade in price and had great staff help me out. They found me a car I didn’t have an interest in yet it was perfect for what I was looking for!! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken, Mike Papa, Eric Scharlow, Ozzy Espinoza
Report | Print
Mar 21, 2022 -

Lou Bachrodt Auto Mall responded

From test drive to finance our team strives to provide exceptional customer service. Sometimes that means pairing you with the perfect vehicle you hadn't even considered yet! Thank you for the kind words and for taking the time to share your 5 star experience with Adam, Ozzy, and the rest of the crew. Enjoy your new Nissan. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 20, 2022

John was exceptionally helpful, knowledgeable and understood exactly what we were looking for in a car. We were well taken care of. More

by Glowworm721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

Listening is a huge part of what we do different here at Lou Bachrodt. It's the only way to make sure we help find the vehicle that is perfect for you and your family. Thank you for sharing your Bachrodt Buying Story with John and the team. Enjoy your new to you Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 19, 2022

Really good place. John was really helpful and a good salesman. Will be going back More

by JGruner82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Report | Print
Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

We love to hear that! Thank you for taking the time to share your experience with John and the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 19, 2022

Came in and Tim was excellent. Bill took care of us with our finance and niam made the numbers work perfect. Highly recommend More

by Kathleen eich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Sabir, Bill Rusch, Jacob Pickett, Tim Muench
Report | Print
Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

Exceptional customer service is a team effort here at Lou Bachrodt. It's wonderful to hear the boys were able to make your buying experience a great one. Thank you so much for sharing and enjoy that new VW! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 19, 2022

Ozzy was very knowledgeable and kind made buying a car very easy. I would recommend Lou Bachrodt More

by nathanielgroebner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Ozzy Espinoza
Report | Print
Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

From research to finance we strive to make your buying experience a great one. Wonderful to hear that Ozzy and the team were able to do just that. Thanks for sharing! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 16, 2022

Very clean knowledgeable staff, had the vehicle I was looking for in stock at a competitive price. More

by mgammon58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
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Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

If you want it, we'll do our best to make it happen! Great to hear that Sam and the team did just that. Thank you for taking the time to share your 5 star Bachrodt Buying experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 16, 2022

Prosper Rubino and Adam at Lou Bachrodt auto sales were fabulous today for helping me with a new truck, great guys to work with if your looking for a new vehicle, thank you again Prosper and Adam. More

by Bm9448318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Adam Dokken
Report | Print
Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

That's fantastic to hear! Thank you for taking the time to share your experience with Adam, Prosper, and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 15, 2022

Dealership was clean. Everyone we dealt with was very friendly. My husband started on the phone with Missy and got transferred to Sam and we ended up purchasing a 2022 C More

by pgammon_61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy, Sam Ferrille, Bill Rusch
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

And just in time for Spring too! We love being able to pair unique vehicles with their perfect match. Thank you so much for sharing your Bachrodt Buying Story with Sam and the team. Enjoy that new Camaro! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 14, 2022

Easy experience. No nonsense or unwanted upwelling. Enjoyed working with Sam and would recommend to friends and family. More

by Lloyd.mccumber
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Great news Lloyd! We strive to find you exactly what you need. Nothing more. Nothing less. Thank you so much for sharing your Bachrodt Buying story with Sam and the team. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 14, 2022

Everything went smooth with my car purchase Al Luna took all the necessary time to show me different vehicles and find the right one for me, thanks Al and Lou Bachrodt personal. More

by mlazcano1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

We know you car purchase is a big deal. That's why we're not about selling you a car, we're about helping you find the right car for you! Wonderful to hear that Al and the team were able to do just that. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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