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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.6
2,170 Reviews
Call Dealership (815) 332-3000
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7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,170 reviews

March 25, 2022

I came in with my wife, Tim and Jacob helped us find a Tiguan that fit our needs. I love how prepared they were unlike some other unnamed dealers. More

by saeedalbanna602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Pickett, Tim Muench
Report | Print
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

We know you'll have questions. That's exactly why we're here! It's not about selling you a car. It's giving you all the info you need to make the best buying decision for your family. Wonderful to hear that Tim and Jacob were able to do just that. Thank you so much for sharing your Bachrodt Buying Story. Enjoy that new VW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 25, 2022

Michael did a great job to make sure we got the best deal in a great car. More

by kimwiderski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Michael and the team. Enjoy your new VW! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Came in and worked with tim. He's amazing at his job and went above and beyond. Makes it a simple and easy transaction! More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench, Cole Makosh
Report | Print
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Car buying should be fun, right?! That's our goal. Wonderful to hear that Tim and the team were able to make that happen for you. Thank you for sharing your 5 star experience with us! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Excellent service, friendly people, very efficient! My experience was very pleasent. The employees are quite knowledgeable More

by Niclman2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench
Report | Print
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We truly appreciate you taking the time to share your experience with Tim and the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Great place to work with. Really nice guys and girls. Will definitely be back to buy my next truck. More

by Hckyfn33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench
Report | Print
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Tim and the team. Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Came in and gary Jackson gave me a great experience. He got me into a really nice suv. More

by Dkearns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jackson
Report | Print
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Exceptional customer service is one of our top priorities! Wonderful to hear that Gary and team delivered just that. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 23, 2022

I was very impressed at how fast everything went on buying a new car I was in and out in three hours More

by nelliesmom2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Bill Rusch, Barb Madisen
Report | Print
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

We know buying a new car can be overwhelming. That's exactly why we strive to make it fun and hassle-free. Wonderful to hear the team did just that. Enjoy your new VW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 22, 2022

Nate really did a amazing job helping me out with my new vehicle!! He made my experience at the dealership nice and easy More

by Osvaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Groebner
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

A new to you car is a big deal. That's exactly why our team goes above and beyond to make your buying experience a great one. Thank you for sharing your 5 star experience with Nate and the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 22, 2022

The Lou Barochdt team was an exceptional dealership, from start to finish through my purchase. Would highly recommend to anybody! More

by johndragojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Report | Print
Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

It just so happens exceptional is our goal! Thank you so much for the kind words and taking the time to share your experience with Lionel and the team here at Bachrodt BMW. Enjoy your new BMW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 22, 2022

It was great working with this team, they made it very easy. Lionel was very nice to work with. Any future car needs, I would work with him again! More

by Jayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Bill Rusch
Report | Print
Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

That's wonderful to read Jayne! Thank you so much for sharing your 5 star experience with Lionel and the team. Enjoy your new BMW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

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