
Lou Bachrodt Auto Mall
Rockford, IL
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Chevy Cruise LTZ review We liked the car a lot and are considering it. Bob was very knowledgable about the vehicle and helpful with all of our questions. We thought that the We liked the car a lot and are considering it. Bob was very knowledgable about the vehicle and helpful with all of our questions. We thought that the salesman showed professionalism and was not pushy in showing us this car. When we are able to come back to make a purchase we will ask for this salesman to make the sale. The dealership was well organized and the variety of your selection was great. We would recommend this dealership to others in the future. More
Pleasantly Surprised My intentions for going into Lou Bachrodt's was simply to test drive a Chevy Spark and/or Sonic. Al helped out greatly allowing for both test drives My intentions for going into Lou Bachrodt's was simply to test drive a Chevy Spark and/or Sonic. Al helped out greatly allowing for both test drives and lending all requested information on both vehicles and information on other similar vehicles on the lot. I did not go to the dealership with the intention of buying a vehicle since I was uncertain as to how the cars drove. With some persuasion and assistance from Al, he helped in finding a happy bargaining medium for purchasing a Sonic. I never felt overwhelmed or pressured at any point making for a very good buying environment. More
Great deals! J.R. was such a huge help in our purchase! He made us feel right at home, and he got us a great deal! Thanks J.R. J.R. was such a huge help in our purchase! He made us feel right at home, and he got us a great deal! Thanks J.R. More
Excellent Service JR, Larry and Bob were very nice and professional. I received excellent service from them in very step of the process of purchasing my car. JR, Larry and Bob were very nice and professional. I received excellent service from them in very step of the process of purchasing my car. More
JR and Henry are top-notch! I visited this dealership a week ago and they didn't have anything that I was interested in. JR called me a week later with a Mazda that came in and I visited this dealership a week ago and they didn't have anything that I was interested in. JR called me a week later with a Mazda that came in and he thought of me right away. I agreed to come in and look at it, fell in love with the SUV and drove home in a kick a** Mothers day present!!. JR and Henry did a superb job getting the deal done with BETTER numbers than we were originally looking at! I would definitely recommend JR and his team if you are in the market for a new or certified used vehicle! We will return to this dealership for our next car purchase! Thank you guys!! More
Can't seal the deal. Bob Christenson was fine to work with. Mitch Nelson was rude. I walked in pre-financed with a deal that had been made with Bob. Mitch can't figure out Bob Christenson was fine to work with. Mitch Nelson was rude. I walked in pre-financed with a deal that had been made with Bob. Mitch can't figure out the GM/USAA rebate system and became rude. In the end I wasted 6 hours dealing with Lou Bachrodt. Went to Reichert Chevy in Woodstock, IL. Beat the Lou Bachrodt price by $1K on the same Chevy Sonic with more options. Gave me $500 more for my trade in. Reichert was also able to beat my banks interest rate by 4 points. Won't be back to Lou Bachrodt. More
Excellent Service JR (Lothan) Henry was very helpful. He fought very hard for us to get the price we wanted and was not pushy or "salesman" like at all. He offered seve JR (Lothan) Henry was very helpful. He fought very hard for us to get the price we wanted and was not pushy or "salesman" like at all. He offered several options for us to help us make the best decision. I will recommend JR to all my friends and family looking for vehicles!!!! I have never had a dealership experience like this one. More
AMAZING!!!! I couldn't be happier with Fil. He did an amazing job, with helping me purchase my first car. He made it go as smoothly as possible. I strongly recomm I couldn't be happier with Fil. He did an amazing job, with helping me purchase my first car. He made it go as smoothly as possible. I strongly recommend him, his customer service is beyond exceptional!!! More
AWESOME EXPERIENCE!!! Andy was terrific!!! Very polite & courteous. Answered all my questions. Vehicle had a couple of minor body issues and I was assured they would be fix Andy was terrific!!! Very polite & courteous. Answered all my questions. Vehicle had a couple of minor body issues and I was assured they would be fixed before I took possession of the vehicle. Couldn't ask for better Customer Service!!! More
Pre-owed Chevy Silverado Z71 I bought my 2010 Chevy Silverado from Fil. I chose that vehicle because he explained to us how the z71 truck would benefit our Wisconsin camping trips I bought my 2010 Chevy Silverado from Fil. I chose that vehicle because he explained to us how the z71 truck would benefit our Wisconsin camping trips and some off road use. We are very pleased with the truck. Good work. More