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Lou Bachrodt Auto Mall

Rockford, IL

4.6
2,169 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,169 reviews

May 09, 2014

Chevy Cruise LTZ review We liked the car a lot and are considering it. Bob was very knowledgable about the vehicle and helpful with all of our questions. We thought that the More

by towncar298
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2014

Pleasantly Surprised My intentions for going into Lou Bachrodt's was simply to test drive a Chevy Spark and/or Sonic. Al helped out greatly allowing for both test drives More

by ccolombe84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Al Luna
May 08, 2014

Great deals! J.R. was such a huge help in our purchase! He made us feel right at home, and he got us a great deal! Thanks J.R. More

by denrock1078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
May 08, 2014

Excellent Service JR, Larry and Bob were very nice and professional. I received excellent service from them in very step of the process of purchasing my car. More

by Sigmagirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, JR Henry
May 08, 2014 -

Lou Bachrodt Auto Mall responded

Hi Sigmagirl1, On behalf us all of us at Lou Bachrodt, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with JR & Larry. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Mecie Newsome Customer Relations Manager

May 08, 2014

JR and Henry are top-notch! I visited this dealership a week ago and they didn't have anything that I was interested in. JR called me a week later with a Mazda that came in and More

by bukchrybabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, JR Henry
May 08, 2014

Can't seal the deal. Bob Christenson was fine to work with. Mitch Nelson was rude. I walked in pre-financed with a deal that had been made with Bob. Mitch can't figure out More

by RonDerryJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Nelson
May 08, 2014

Excellent Service JR (Lothan) Henry was very helpful. He fought very hard for us to get the price we wanted and was not pushy or "salesman" like at all. He offered seve More

by jacksonsmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
May 08, 2014

AMAZING!!!! I couldn't be happier with Fil. He did an amazing job, with helping me purchase my first car. He made it go as smoothly as possible. I strongly recomm More

by ASis1287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
May 06, 2014

AWESOME EXPERIENCE!!! Andy was terrific!!! Very polite & courteous. Answered all my questions. Vehicle had a couple of minor body issues and I was assured they would be fix More

by townwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2014

Pre-owed Chevy Silverado Z71 I bought my 2010 Chevy Silverado from Fil. I chose that vehicle because he explained to us how the z71 truck would benefit our Wisconsin camping trips More

by sgrann24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
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