
Lou Bachrodt Auto Mall
Rockford, IL
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Best Salesman This is our third car we purchased from Ron....he is the reason we don't shop around. We bought two Buick Enclaves and now the Chevy Equinox. He is This is our third car we purchased from Ron....he is the reason we don't shop around. We bought two Buick Enclaves and now the Chevy Equinox. He is responsive not pushy and very knowledgeable....in the end he wants you to be happy. We bought this car I sent a note to the dealership...but did not get a reply which kinda surprised me....if Ron was gone which we were concerned about with Buick merging into one location I would have to research where to go for our next car. More
Brandon was Awesome!! We went to Lou Bachrodt Auto Mall to look at purchasing a van. We didn't think we could purchase a vehicle because of our credit. Brandon was awesome We went to Lou Bachrodt Auto Mall to look at purchasing a van. We didn't think we could purchase a vehicle because of our credit. Brandon was awesome he worked with us. He understood our situation and worked very hard to get us a deal on a much needed upgraded family vehicle. We walked (drove) away with our new van within just a few hours of working with us. Thank you so much Brandon your awesome. Keep up the good work. Thank goodness for the people at Lou Bachrodt. They got a deal done when we didn't think it would be possible. More
Good experience We did not have a good experience with our first car and I didn't want to go back but then we changed our minds and visited one day where we met Kevin We did not have a good experience with our first car and I didn't want to go back but then we changed our minds and visited one day where we met Kevin Lee, he was a real big help and took plenty of time with our questions, we didn't buy that day but came back and on that visit we bought our Equinox. Kevin was again very professional, friendly and so helpful, he changed my mind about one bad experience and turned it around so it was pleasant. I would recommend Kevin to anyone interested in a new or used vehicle. More
BMW Sales Richard Dummer and the entire Bachrodt Team are outstanding! Their expertise, service, and knowledge are excellent. Our experience with them was the b Richard Dummer and the entire Bachrodt Team are outstanding! Their expertise, service, and knowledge are excellent. Our experience with them was the best. No pressure and the very highest customer service. We would not buy a vehicle anywhere else. In all of Northern IL, Southern WI, and Metro Chicago, this IS the best BMW dealership. We shopped, and then always returned Bachrodt. They are respectful, reserved, and know their cars to the highest level. We highly recommend Richard Dummer and Bachrodt BMW! More
Great salesman! I had a great experience at Lou Bachrodt. My salesman was really awesome. He made sure all my needs were taken care of. I got the truck I wanted, a I had a great experience at Lou Bachrodt. My salesman was really awesome. He made sure all my needs were taken care of. I got the truck I wanted, all the bells and whistles and for a great price. I am going to him again in a month to get my brother a truck, too. I suggest anyone going to Brandon for a great deal. More
BEST CAR BUYING EXPERIENCE EVER!!!! Me and my husband were looking to buy a new car. We went to a place that wasn't the best. Then my sister told me about Lou Bachrodt Auto Mall. OMG! Th Me and my husband were looking to buy a new car. We went to a place that wasn't the best. Then my sister told me about Lou Bachrodt Auto Mall. OMG! The people there such as Filiberto Sotomayor, Brandon Campbell, and Christopher Forman were friendly, they gave us options, they worked with us through the whole thing, and best of all we got the best price on the best car at the best place to buy a car. At Lou Bachrodt. We just want to say thank you so much. We are very satisfied!!! More
Brandon Campbell made buying a car enjoyable Buying a car is not my favorite thing to do. Brandon made the experience enjoyable and he followed up afterwards with questions and issues I had. I Buying a car is not my favorite thing to do. Brandon made the experience enjoyable and he followed up afterwards with questions and issues I had. I appreciate that. More
Good salesman I would recommend Bob to anyone who would ask me who was a good person to talk to at Bachrodt. Bob was a tremendous help and if he didn't know all the I would recommend Bob to anyone who would ask me who was a good person to talk to at Bachrodt. Bob was a tremendous help and if he didn't know all the answers to the questions I had he would find the right answers quickly and would not just feed you a line of bull. See Bob for all your car or truck needs at Bachrodt. More
Happy In my Jetta Just wanted to say Thanks to Andy Poffinbarger at Lou Bachrodt for helping me with the purchase of my 2014 Jetta. He left no stone unturned about the Just wanted to say Thanks to Andy Poffinbarger at Lou Bachrodt for helping me with the purchase of my 2014 Jetta. He left no stone unturned about the information on the 2014 VW Jetta. Once he took me for a test drive in one I knew it was the right car for me. The smooth ride and easy handling was a sure thing. The comfort I felt and knowing that anyone that was with me would say the same, I knew it this would be the one. It's five star ratings would help anyone say yes to the car!!! Thanks again! More
Brandon Campbell My search for the perfect vehicle that suits my needs, budget, and benefits that came with the vehicle was nearly impossible to satisfy until I came t My search for the perfect vehicle that suits my needs, budget, and benefits that came with the vehicle was nearly impossible to satisfy until I came to Lou Bachrodt on Cherryvale BLVD. Brandon Campbell was my sales person. Very great people skills, he sat me down and asked what I was looking for in a vehicle and directed me to a wonderful 2013 Chevy Impala. It was red, beautiful, and since I commute for work, the highway gas mileage suited my needed. Honestly, I dont have the best credit, however he did what it took and I was able to drive off the same day! My payments are affordable, the vehicle is wonderful! It came with wonderful benefits and I got to try out ONSTAR for a couple months and I love the convience of it. I would most definitely recommend this dealership, let alone, this sales person to absolutely anyone! The best dealership with awesome sales people i have ever came across. They will do what it takes for you to be happy! More