
Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,170 reviews
This dealership was very helpful with our family situation and helping my husband and I purchase my grandmother's car since she passed away in January. They were very sensitive, caring, patient, an situation and helping my husband and I purchase my grandmother's car since she passed away in January. They were very sensitive, caring, patient, and understanding in our situation. All staff at Lou Bachrodt made the process very easy for us and we greatly appreciate it. We definitely recommend Lou Bachrodt Volkswagen to anyone who is looking to purchase a car in the future. More
Had a great experience at Lou Bachrodt VW, came in just looking end up buying a car from Naim the manager, he made it so easy. I will recommend him to all my friends and family. looking end up buying a car from Naim the manager, he made it so easy. I will recommend him to all my friends and family. More
Sam is wonderful! ! Always gives 100% Everything! Thanksgiving for everything you do! Will be coming back to get another car, wouldn’t ask for anyone else! ! Always gives 100% Everything! Thanksgiving for everything you do! Will be coming back to get another car, wouldn’t ask for anyone else! More
Sam and Mike are great! They give 100% to their customers. Always polite and helpful. I will keep coming back while these 2 are around. Will be coming back soon to purchase They give 100% to their customers. Always polite and helpful. I will keep coming back while these 2 are around. Will be coming back soon to purchase another car from them. Thanks guys for all that you do More
Just bought my 3 rd car from Sam ferrille and Fil. Great service like always! My son just bought car a few days ago also from Sam and Mike Papa. What a great crew they have here. Thanks guys Great service like always! My son just bought car a few days ago also from Sam and Mike Papa. What a great crew they have here. Thanks guys More
This was probably the most pleasant car purchase experience I have ever had! I hate buying cars due to the high pressure sales techniques, back and forth dickering, etc. But this time was differen experience I have ever had! I hate buying cars due to the high pressure sales techniques, back and forth dickering, etc. But this time was different! There was no pressure! We looked at the cars that we picked out, we asked questions, Sam answered those questions and was honest (I can read thru the BS and in this case there was none!). We presented our price budget and found us financing that worked for us. Sam even made sure all the paperwork was prepared in advance when we came to take the car home so we were in and out in less than hour. Great experience!! More
Sam and Mike were very helpful with helping us pick out the perfect car and listened to what we wanted, I do reccomend them highly. the perfect car and listened to what we wanted, I do reccomend them highly. More