Lou Bachrodt Auto Mall

Thank You! Thank you Josh Schneider and Jermey Weathers for all your help with my new purchase you both were great to work with! A+++ dealership easy to work wit Thank you Josh Schneider and Jermey Weathers for all your help with my new purchase you both were great to work with! A+++ dealership easy to work with! More

Friendly and Helpful I went in with some questions on 4 cylinder vehicles, gas mileage, etc. Wayne answered all of my questions and was very patient and helpful. When I' I went in with some questions on 4 cylinder vehicles, gas mileage, etc. Wayne answered all of my questions and was very patient and helpful. When I'm ready to purchase I will be buying my car from Wayne! More

Best car sales person Brandon was great to work with. He gave me the time I needed and worked so hard to get me the car I wanted. He made the whole experience easy for anyo Brandon was great to work with. He gave me the time I needed and worked so hard to get me the car I wanted. He made the whole experience easy for anyone looking to get a new or used car brandon is the man to see. He is not about just making a sale he is about making u comfortable and satisfied. More

Rude!! This sales person was rude and standoffish, they made an offensive remark when telling them I would return the following day to look at and purchase t This sales person was rude and standoffish, they made an offensive remark when telling them I would return the following day to look at and purchase the vehicle. More

Honda Pilot I have purchased many vehicles over the years and my experience with Lou Bachrodt Auto Mall ranks in my top 3. The deal started out very confusing but I have purchased many vehicles over the years and my experience with Lou Bachrodt Auto Mall ranks in my top 3. The deal started out very confusing but the salesman and management handled it like champions. When everything was all said and done, the vehicle was delivered as expected. They actually exceeded my expectations. The price was spot on, I was given my asking price for my trade and the financing terms were very competitive. My salesman, Dale Kluck was professional and went out of his way to work for me. You can't ask for a better experience when buying a used car. This was my first dealing with this dealership but will give them a shot in the future as my vehicle needs change. The detailing crew went above and beyond too. A+ More

Happy Customer I wanted to find a used car with good gas mileage for my commute. I worked with Jeff. He was friendly and knew the car that worked for my budget. He I wanted to find a used car with good gas mileage for my commute. I worked with Jeff. He was friendly and knew the car that worked for my budget. He was not pushy or rude, and I appreciated the excellent customer service. More

Great Customer Service I did not know exactly what kind of car I was looking for and was very indecisive but Mike was very patient and honest. He is very knowledgeable and n I did not know exactly what kind of car I was looking for and was very indecisive but Mike was very patient and honest. He is very knowledgeable and not pushy at all. I bought a SUV and decided 3 weeks later that I was unhappy with it because it was too small. Mike made sure I got the best trade-in value and now I am extremely happy with my new SUV. Larry in the Finance dept was extremely helpful and made the car buying process a breeze. (Both times!) I would recommend Mike, Larry and Lou Bachrodt to anyone looking for great customer service and a great car! More

Rebecca R. Colson Great experience! I loved my salesmen:) Went above and beyond just being a salesperson. I would definitely do business here again. Nick in the finance Great experience! I loved my salesmen:) Went above and beyond just being a salesperson. I would definitely do business here again. Nick in the finance department was wonderful as well. Keep up the great work! More

New vehicle purchase Brian was knowledgeable, polite, concensious about his job. Helpful with payment method we would use. Very informative about the car. Made us feel ve Brian was knowledgeable, polite, concensious about his job. Helpful with payment method we would use. Very informative about the car. Made us feel very comfortable in what turned into being many hours there and coming away with a brand new car. He acted like he truly liked his job and not just the salesman ploy. Would use them again and recommend them to my friends and family. More

Excellent Customer Service! After totaling my car, only after 10 months of owning it, I really wasn't looking forward to searching for another one. Jeremy made it very easy & wa After totaling my car, only after 10 months of owning it, I really wasn't looking forward to searching for another one. Jeremy made it very easy & was able to help me find the right replacement. More