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Lou Bachrodt Auto Mall

Rockford, IL

4.6
2,169 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,169 reviews

July 30, 2014

Jeremy weathers is the best! Just finished buying my new car from Jeremy weathers. He is the best salesman I have ever had the privilege to work with. He was so kind and made me f More

by Krystina f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy weathers
Jul 30, 2014 -

Lou Bachrodt Auto Mall responded

Krystina, it is reassuring to know that Jeremy provided you with a hassle-free and welcoming shopping experience. Jeremy’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Thanks for the recommendations and for choosing Lou Bachrodt Auto Mall as your dealer! Regards, George Schaffner | General Manager | george@bachrodt.com

July 25, 2014

Thank you for a great experience! From the moment we arrived until we pulled off the lot with our new car, it was a pleasure to work with Dale and the staff at Lou Bachrodt/Rockford. W More

by MomisHappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2014 -

Lou Bachrodt Auto Mall responded

Thanks so much for taking the time to write this review! Dale is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your great experience. Please call or visit us should you need anything else, be it service or sales. Thanks for choosing Lou Bachrodt Auto Mall as your dealer! George Schaffner | General Manager | george@bachrodt.com

July 23, 2014

SECOND TIME AROUND BIG SHOUT OUT TO ALL THE STAFF AT LOU BACHRODT AUTO MALL, A SPECIAL THANKS TO J.R. AND MIKE FOR THE FIVE STAR SERVICE, THIS WAS MY SECOND CAR FROM THE More

by MIZZB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry, Mike Fisher
Jul 24, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your new car! It is reassuring to know that JR and Mike were able to satisfy you in your second car purchase at Lou Bachrodt Auto Mall. Please call or visit us should you need assistance concerning your new car. Have fun driving! George Schaffner | General Manager | george@bachrodt.com

July 22, 2014

Thank-you Buick Encore Purchase Best car purchasing ever. Great team of employees that work together smoothly and got the deal done perfect. Oh, Love the car also Buick Encore. More

by dianam1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams
Jul 22, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your new Buick Encore! We are glad to hear that you had the best car-buying experience. Please call or visit us should you need assistance concerning your new vehicle. Thanks for choosing Lou Bachrodt Auto Mall as your dealer! George Schaffner | General Manager | george@bachrodt.com

July 22, 2014

Excellent all the way around! I will be recommending Lou Bachrodt Auto Mall to everyone I know. Service was great, everyone was friendly and helpful. And I love the car!! On my fi More

by rjesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermicia Newsome, Pat Morrison, Mike Fisher
Jul 22, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your new purchase! It’s wonderful to know that you feel confident in your decision to choose Lou Bachrodt Auto Mall as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Enjoy driving your vehicle, and thanks for the recommendations! George Schaffner | General Manager | george@bachrodt.com

July 21, 2014

Thank you!/BMW X5 Dear Richard, you were kind enough to help me by providing expert advice and competitive quotes in the search for the right car for my specific needs. More

by Julia_BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your BMW X5, Julia! At Lou Bachrodt Auto Mall, we strive to ensure that no question or concern goes unanswered, and it’s encouraging to know that Richard was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our special coupons. George Schaffner | General Manager | george@bachrodt.com

July 20, 2014

Our experience Our salesman was knowledgable and courteous...he helped find the right vehicle for our needs.. Overall, an excellent sales experience. They worked wi More

by 0077brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lee
Jul 21, 2014 -

Lou Bachrodt Auto Mall responded

I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Thanks for choosing us as your dealer! Best Regards, George Schaffner | General Manager | george@bachrodt.com

July 16, 2014

No Pressue We wanted to purchase a GMC Terrain and decided to look at Lou Bachrodt. I'm glad we did! We had Wayne Culp as our sales consultant. He was very helpf More

by patwal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your new GMC Terrain! Thank you for taking the time to write about your experience. It is magnificent to know that Wayne and Christian were able to provide you with the pressure-free and knowledgeable service that our dealership is known for. Please feel free to call or stop by if there is anything else we can do to help you. Happy driving! Sincerely, George Schaffner | General Manager | george@bachrodt.com

July 14, 2014

GREAT No hard pressure sale just friendly service . Thank you Richard Dummer at BMW sales. Also thank you Lothan Henry for your assistance . Thank you N. More

by eastonp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
Jul 21, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your feedback with us. It is great to hear that Richard and Lothan were able to assist you on your last visit! We appreciate your kind words. If you have further automotive needs, please do not hesitate to visit us! Sincerely, George Schaffner | General Manager | george@bachrodt.com

July 11, 2014

Thank you!!! Highly recommended!! Finally made my decision to purchase my new vehicle and was so glad I decided to go to Lou Bachrodt! Wayne, my salesman, made t More

by BridgetteVintika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2014 -

Lou Bachrodt Auto Mall responded

Bridgette, we love hearing about customers that have a great experience at our dealership! We know that buying a car is an important decision and we are proud that you chose our dealership. We look forward to working with you again in the future. Happy driving! Best Regards, George Schaffner | General Manager | george@bachrodt.com

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