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Lou Bachrodt Auto Mall

Rockford, IL

4.6
2,169 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,169 reviews

August 25, 2014

Third car bought from Lou Bachrodt! I bought a 2011 Kia Sorrento from Dale Kluck at Lou Bachrodt a few weeks ago, and it was a great experience - once again. This is my 3rd car that I h More

by K&KPowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Morrison
Aug 26, 2014 -

Lou Bachrodt Auto Mall responded

It was a pleasure to read about your third shopping experience at Lou Bachrodt Auto Mall working with Dale. Congratulations on your new Kia Sorrento! Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com

August 25, 2014

Recommend This Dealer! Jeremy Weathers and Chris Forman are the best!!! Thank you for the expedient purchase experience! I recommend this dealership to anyone and everyone l More

by 2000Oprah2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2014 -

Lou Bachrodt Auto Mall responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Jeremy and Chris were able to meet your needs. We try our best to make the car buying experience as quick and easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, George Schaffner | General Manager | george@bachrodt.com

August 23, 2014

great experience Very friendly and got a great deal!!! Needed to upgrade to a bigger vehicle so traded in our 08 Kia Rondo for a 2012 Dodge Grand Caravan. More

by andrea.l.barton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Aug 26, 2014 -

Lou Bachrodt Auto Mall responded

Andrea, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Best, George Schaffner | General Manager | george@bachrodt.com

August 21, 2014

First 2015 BMW x5 delivered in Rockford! Tonight we brought home our dream vehicle. Started out seeking a late model pre-owned. Richard Dummer helped us with every question that we had. Even More

by phoeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Morrison
Aug 21, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for reviewing your time spent at our dealership. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Richard is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. George Schaffner | General Manager | george@bachrodt.com

August 21, 2014

MsRC50 Brandon did an excellent jb! He asked guestions and made my car purchase experience very comfortable. My only concern would be with the business m More

by MsRC50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Aug 22, 2014 -

Lou Bachrodt Auto Mall responded

I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. It’s encouraging to hear that Brandon did an excellent job in assisting you during your visit. If you have any further needs, please come back to see us. Best, George Schaffner | General Manager | george@bachrodt.com

August 20, 2014

Great deal and great salesman Thank you J R for taking the time to listen to my needs and helping me work out the numbers for a great deal. You know it's all about the numbers! More

by Wmhursh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
Aug 20, 2014 -

Lou Bachrodt Auto Mall responded

We appreciate you taking time to leave us a great review! We are pleased to hear our staff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Take care! George Schaffner | General Manager | george@bachrodt.com

August 12, 2014

Sales person was great ! We went in looking and not even sure we could buy a new car that day.Met Jason and he showed us what we thought we wanted.drove it and felt it was too More

by Deborah Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Niehoff, Pat Morrison, Mitch Nelson
Aug 13, 2014 -

Lou Bachrodt Auto Mall responded

Deborah, what an enjoyable review to read! It is reassuring to know that Jason provided you with a hassle-free and welcoming shopping experience. Jason’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Thanks for the recommendations. Enjoy driving your new Chevrolet Equinox! Sincerely, George Schaffner | General Manager | george@bachrodt.com

August 03, 2014

Another Great Experience 5th time shopping at Lou Bachrodt and another excellent experience. Casey and Chris took the time to understand our needs, present options and make th More

by Janxspirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Welter, Chris Forman, Pat Morrison
Aug 05, 2014 -

Lou Bachrodt Auto Mall responded

On behalf of Lou Bachrodt Auto Mall, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Casey and Chris are valued members of our team, and it’s a delight to know that they have helped to proudly represent our dealership. Thanks for the recommendations! George Schaffner | General Manager | george@bachrodt.com

August 02, 2014

2014 Chevy Impala LTZ I walked into the dealer already knowing what I wanted. They never tried to make me look at something I didn't want to see. Very nice people & great t More

by ctcall01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Aug 05, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your new 2014 Chevrolet Impala LTZ! It’s wonderful to know that you feel confident in your decision to choose Lou Bachrodt Auto Mall as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. George Schaffner | General Manager | george@bachrodt.com

July 31, 2014

Happy Customer I recently purchased a used Chevy Silverado from Wayne Culp. Great salesman, great service and great dealership. I would highly recommend Lou Bachro More

by DaleRoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your Chevrolet Silverado, Dale! It is nice to know that Wayne was able to provide you with a great car-buying experience. Thanks for the recommendations, and have fun driving! Regards, George Schaffner | General Manager | george@bachrodt.com

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