Lou Bachrodt Auto Mall

Great overall experience! I enjoyed my experience at Lou Bachrodt! Especially since this was my first vehicle purchase, Al really helped get me the vehicle I am and will contin I enjoyed my experience at Lou Bachrodt! Especially since this was my first vehicle purchase, Al really helped get me the vehicle I am and will continue to be happy with! I definitely am referring them! More

Wonderful and easy experience Jeremy Weathers was very efficient and knowledgable. I came In to the dealership with no time frame and in return received no pressure and a great dea Jeremy Weathers was very efficient and knowledgable. I came In to the dealership with no time frame and in return received no pressure and a great deal! Highly recommend More

It was a great experience at the dealership. The first time we came we knew what we wanted. but we got something better. it was a very good experience. We like this dealership a lot. and we would The first time we came we knew what we wanted. but we got something better. it was a very good experience. We like this dealership a lot. and we would come back again. More

Went in for an oil change and left with another car! This was by far the best experience we have ever had at any dealership. Ever. People are wonderful and not pushy. Went out of their way to make us hap This was by far the best experience we have ever had at any dealership. Ever. People are wonderful and not pushy. Went out of their way to make us happy! Including fixing a mechanical issue, and repairing a scratch on the car, all before the paperwork was done!! They gave us a fair offer on our trade-in, sight-unseen. All this happened on a Thursday around 4, we were busy on Friday and I assumed we'd come back on Saturday and finish the deal since our trade-in was still in our driveway at home. Not a chance!!! Salesman Jeremy Weathers rode back to our house with us to pick up our trade in and drove it back for us!!!! Did I mention we live 40 miles away? When's the last time someone did that for you? Amazing place. Customer for LIFE! More

Awesome service no pressure! I loved this dealership they were very friendly and informative. I deffinately would recommend anyone looking for a car to go here before you go anywh I loved this dealership they were very friendly and informative. I deffinately would recommend anyone looking for a car to go here before you go anywhere else. More

Promise you the world only to turn it upside down. Went in for the Credit Recovery program. The letter that was sent to me stated we were approved for $27,000 then when we got there they told me they w Went in for the Credit Recovery program. The letter that was sent to me stated we were approved for $27,000 then when we got there they told me they would have to run my credit and so they could give me a better idea of the real amount they could loan me. They came back and told me I was approved for $20,000 we found truck and they let me take it home for the night. Upon returning it the next day and telling them I wanted it, they all of the sudden needed a $3000 down payment and I had told them in the very beginning that I only had $500-$1000 to put down. If this information had been shared in the beginning the embarrassment of the whole situation could have been avoided, as I would have never even looked there. So now I have another ding on my credit with no vehicle. Thanks, Lou Bachrodt. More

Cassandra Lea Welter, Salesperson I've known Ms. Welter since she was a young girl; we used to live next door to each other. It's nice to know someone I can trust to help me with such I've known Ms. Welter since she was a young girl; we used to live next door to each other. It's nice to know someone I can trust to help me with such an important purchase. She's an honorable, trustworthy, dependable salesperson. She answered all my questions, made some very good recommendations, and was pleasant and knowledgeable about the cars she sells. Sincerely, Kathy Duval More

Cassandra Lea Welter****Awesome******* Cassandra Welter was the best salesperson I have ever dealt with in my entire life. The experience I had with her was unbelievable. If your going to Cassandra Welter was the best salesperson I have ever dealt with in my entire life. The experience I had with her was unbelievable. If your going to buy a car you must go see Ms. Welter. Her professionalism, knowledge, and attitude set her apart from anyone else. I would highly recommend Lou Bachrodt Auto Mall for your next car purchase. Dennis in Fla. More

Best New Car Buying Experience Ever I have purchased many vehicles over the past 35 years - This was by far the best buying experience that I have ever had. Jeremy Weathers was my sales I have purchased many vehicles over the past 35 years - This was by far the best buying experience that I have ever had. Jeremy Weathers was my sales person and he was a true professional. There was zero hype and zero hassle which translated into zero pressure. Jeremy represented Lou Bachrodt Auto Mall with great honor and facilitated the sales process with true professionalism and excellence. I would highly recommend my sales person to anyone in the market for a new or certified vehicle. Lou Bachrodt Auto Mall is very fortunate to have Jeremy on staff. Sincerely, Mark J Testerman South Beloit, Illinois 61080 More

Great! Excellent experience, Dale was friendly and helped get us a new car. He really works with you to get you what you need. I would really recommend this Excellent experience, Dale was friendly and helped get us a new car. He really works with you to get you what you need. I would really recommend this to anyone who is looking for a new car. More