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Lou Bachrodt Auto Mall

Rockford, IL

4.6
2,169 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,169 reviews

September 28, 2014

Thank you Brian Wack! I went to lou bachrodt not thinking I would could buy a car. When I met Brian I felt differently. He made me feel very comfortable. I've been to some More

by Bevan.alex
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Sep 29, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your brand new Jetta! Brian is a great asset to our team, so it does not surprise me that he was able to help you find the right vehicle. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, George Schaffner | General Manager | george@bachrodt.com

September 26, 2014

Not bad Great customer service. Got what I really wanted. Didn't have to settle. Price was fair. I left feeling satisfied and not like I just got robbed. More

by nee neee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Tzemopoulos
Sep 29, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Best, George Schaffner | General Manager | george@bachrodt.com

September 22, 2014

Taking a look at the BMW's My husband and I came into your dealership today to check out the BMW's. We were greeted by Josh Schneider. Very professional and personable! We are More

by 1211UnionDrive
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
Sep 23, 2014 -

Lou Bachrodt Auto Mall responded

Hi Karen and thank you for your kind words. We are very happy to hear that Josh was there to assist you during your visit to our dealership! We look forward to working with you in the future! Best, George Schaffner | General Manager | george@bachrodt.com

September 22, 2014

European Delivery About a year ago my family and I decided to take European Delivery on a German car. After a lot of research it looked like BMW had the best program. More

by danmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2014 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with Richard. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Best, George Schaffner | General Manager | george@bachrodt.com

September 19, 2014

Excellent place to purchase a new car! We had the pleasure of working with Josh as our salesman. He was very patient with us considering we visited several times before deciding on the Pass More

by Hellers4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris (in finance), George Schaffner, Pat Morrison, Joshua Schneider
Sep 22, 2014 -

Lou Bachrodt Auto Mall responded

We really appreciate you taking the time to leave a review about your experience at Lou Bachrodt Auto Mall. We're glad to hear that you felt that Josh and Chris went above and beyond to help out with your purchase. Thank you again for your business and congratulations! Best, George Schaffner | General Manager | george@bachrodt.com

September 18, 2014

Excellent experience After having no luck with a couple other dealerships I tried Bachrodts after seeing a couple trucks on the internet I was interested in. Sent in a cou More

by qwik20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Sep 18, 2014 -

Lou Bachrodt Auto Mall responded

We appreciate you taking time to leave us an awesome review! We are pleased to hear Brandon and the rest of the team were able to provide you with a great shopping experience. If there is anything else we can do for you please don't hesitate to give us a call! Best, George Schaffner | General Manager | george@bachrodt.com

September 15, 2014

AMAZING BLESSING!!!!!! It's so scary for a woman alone to buy a new, desperately needed, vehicle & not worry about being taken advantage of. Ron Freeman was the ultimate pr More

by diane bollman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Morrison
Sep 16, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle and thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience and we are happy that Ron and Pat was able to satisfy that. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, George Schaffner | General Manager | george@bachrodt.com

September 15, 2014

What a relief! I hated even the thought of looking for a new car. My husband was more anxious than I was about my new car. But, Bob was so helpful, honest and down More

by mcc902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson
Sep 16, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share with us! The goal of the Lou Bachrodt Auto Mall team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that Bob was there to help you. Please remember that we're always here to assist you with any future auto needs. Best, George Schaffner | General Manager | george@bachrodt.com

September 13, 2014

Bachrodt BMW - Thank you Richard Dummer We have leased or bought ELEVEN new BMWs or Certified Pre-Owned BMWs from Bachrodt BMW! We have especially appreciated Richard Dummer throughout the w More

by xangman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt
Sep 15, 2014 -

Lou Bachrodt Auto Mall responded

All of us at Lou Bachrodt Auto Mall congratulate you on your new purchases and appreciate the opportunity you presented to earn your business! We will be sure to pass along this great feedback to Richard and the rest of our team. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Best, George Schaffner | General Manager | george@bachrodt.com

September 10, 2014

Love these guys!!! I just recently leased a Volkswagen Passat from this dealership. I financed a new Hyundai Elantra years ago from a different dealership and was not im More

by ryan.carrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Sep 10, 2014 -

Lou Bachrodt Auto Mall responded

Hi Ryan and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lou Bachrodt Auto Mall. We are driven to offer great customer care and we strive to provide an enjoyable car shopping experience. Thank you again and congratulations on your new Volkswagen Passat! Best, George Schaffner | General Manager | george@bachrodt.com

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