Back

Lou Bachrodt Auto Mall

Rockford, IL

4.6
2,169 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,169 reviews

October 10, 2014

Very happy customer Dale Kluck was very helpful. He has a good sense of humor and didn't pressure us. He is very professional and knowledgeable. He showed us a very nice More

by tmrthk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write about your experience. It is magnificent to know that Dale was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best, George Schaffner | General Manager | george@bachrodt.com

October 07, 2014

Another great experience This is the fifth vehicle we have purchased from Lou Bachrodt and like always are very happy with the service they provided. Sam Ferrille is the best More

by NJP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 08, 2014 -

Lou Bachrodt Auto Mall responded

It was a pleasure to read about your fifth car buying experience at Lou Bachrodt Auto Mall. It's delightful to know that Sam was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com

October 03, 2014

not being handled like a bad experment Seamlessly We walked into and did not get rushed .my fiance and I were introduced to Dale and what a guy he was. Polite funny he brought us in his office where h More

by Alan Glick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schaffner, Jermicia Newsome, Pat Morrison, Sam Ferrille, Courtney Karau
Oct 06, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us this terrific feedback, Alan! Dale and Sam are valuable members of our team and they will be grateful to read the nice comments you left them. We’re elated to hear that they took care of you, accommodated your needs and were able to help find the perfect vehicle for you. We appreciate your recommendation. If there is anything more that we can do please come back and see us again. Take care! Best, George Schaffner | General Manager | george@bachrodt.com

October 02, 2014

couldn't have gone any more smoothly Ron Freeman was a great help!! After following his advise and filling out financing info on the website, I was able to purchase my car quickly. Did n More

by tiffany.rigsby.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Morrison, Nick Provenzano
Oct 03, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for providing us with your feedback! Ron is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for choosing our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Best, George Schaffner | General Manager | george@bachrodt.com

October 01, 2014

My Sierra Barney m I bought a 2011 Sierra from Jeff Martin. He was very helpful. He show me a variety of truck to fit my needs and my budget. A great place to buy a Truc More

by Barmthey99
Customer Service
Recommend Dealer
Yes
Oct 01, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for this amazing feedback and congratulations on the purchase of your new 2011 Sierra! We’re pleased to read that Jeff accommodated your needs and was of such a great help to you during your visit. Please come back and see us again in the future with anything else you might need. Take care! Best, George Schaffner | General Manager | george@bachrodt.com

September 30, 2014

Awesome experience We can in wanting a new Equinox and got to meet Brandon a very knowledgable and kind sales person. He got all of our needs and made it a very relaxing More

by Kid_at_hrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Sep 30, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us! It’s delightful to hear that Brandon accommodated your needs, provided you with a knowledgeable service and made the whole process a relaxing one. One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Please let us know if there's anything else we can do for you. Best, George Schaffner | General Manager | george@bachrodt.com

September 30, 2014

An amazing sales man brandon was an awesome sales person! he made the process so easy for me and i have so much trouble at other dealerships thanks to brandon i got the ca More

by carconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Sep 30, 2014 -

Lou Bachrodt Auto Mall responded

We appreciate the time it took for you to leave us this terrific feedback! We are pleased to read that Brandon got the car that you wanted and made your visit easy, and we believe that's how every car buying experience should be. We hope to work with you again in the future for any of your automotive needs! Best, George Schaffner | General Manager | george@bachrodt.com

September 30, 2014

very helpful! Great experience! They were wanting to work with us!!! Never bout from here before but will defiently recommend them to anyone. Everyone was very help More

by kswope95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Sirilla, Mitch Nelson
Oct 01, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share with us! We’re thrilled to hear that our team has been very helpful and informative and provided you with a stress free and great experience during your visit. We appreciate your recommendation. If there is anything more we can do for you please come back and see us any time! Take care! Best, George Schaffner | General Manager | george@bachrodt.com

September 30, 2014

friendly and informative Casey Welter was extremely friendly and full of information. She made my experience relaxed and positive. I will most definitely be recommending her More

by natasha.m.long
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2014 -

Lou Bachrodt Auto Mall responded

Natasha, thank you for your kind words and for taking the time to inform us of your positive experience. It’s delightful to read that Casey provided you with a friendly and informative service and made your experience relaxed and positive. We appreciate your recommendations. We look forward to serving you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com

September 29, 2014

awesome Great service and would come back. Everyone was very nice and sure we were ok during the approval process. Dale is wonderful! Loved that they took a p More

by jerry9572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share with us! We’re thrilled to hear that Dale and the rest of our team accommodated your needs and provided you with a great service experience during your visit. If there is anything more that we can do please come back and see us again. Take care! Best, George Schaffner | General Manager | george@bachrodt.com

...
204
...