
Lou Bachrodt Auto Mall
Rockford, IL
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Hey ladies!!!! Brandon Campbell took very good care of me. I never felt pressured or like I was being sold. As single lady shopping for a car can be intimidating. Brandon Campbell took very good care of me. I never felt pressured or like I was being sold. As single lady shopping for a car can be intimidating. Brandon let me know right away that what I wanted was important. We test drove three cars until I found the one I wanted. Every step of the process was quite easy. I would definitely go to Bachrodt again. If you are thinking of buying a car...I say ladies have no fear...go to Lou Bachrodt Auto Mall. More
completely satisfied customer I bought a 2015 Malibu ,Love it J R was patient and helpful and made me very comfortable doing it myself. Very very satisfied customer. I bought a 2015 Malibu ,Love it J R was patient and helpful and made me very comfortable doing it myself. Very very satisfied customer. More
" positive experience " We were very happy with our experience. Everything was readily explained or quickly researched. All our questions were answered. We were impresse We were very happy with our experience. Everything was readily explained or quickly researched. All our questions were answered. We were impressed by their friendly service and helpful guidance without putting pressure to make a decision too quickly. We will be back to Lou Bachrodt Auto Mall to buy our next vehicle! More
Good Experience I went to the dealer knowing exactly what I was looking for. This would be my second vehicle that I have purchased from Lou Bachrodt and in order to e I went to the dealer knowing exactly what I was looking for. This would be my second vehicle that I have purchased from Lou Bachrodt and in order to ensure that I received the same, smooth vehicle purchasing experience as I had the first time, I knew that JR Henry was the salesperson to help me through the process. He'd sold me my previous car and just as before, he was very knowledgeable, patient, and answered all questions that I had. JR helped me find the vehicle that was right for me. I am happy with my purchase. More
My new X3 Richard is by far one of my best car salesperson. He is very courteous with low selling pressure, and treat his customers with great respect. We ar Richard is by far one of my best car salesperson. He is very courteous with low selling pressure, and treat his customers with great respect. We are totally impressed with him during our car buying experience. Richard is very honest, and recommends options that fit your life style. Upon picking up our X3, he spent over 2.5 hr to aquaint us with the car, which is extremely helpful. We are very pleased and would highly recommend Richard!! (However, when we deal with the billing department, the experience is quite different!) More
Buying a car We had good experiences with Lou Bachrodt Auto Mall. They were very helpful in finding just the right vehicle for my needs. They even brought it to We had good experiences with Lou Bachrodt Auto Mall. They were very helpful in finding just the right vehicle for my needs. They even brought it to the door to look at. More
Great Experience What a great experience, Brandon worked very hard to find the right car for me and also with my picky tech requirements. Thanks to Pat also for workin What a great experience, Brandon worked very hard to find the right car for me and also with my picky tech requirements. Thanks to Pat also for working the banks to get the right monthly payment I wanted More
great experience Josh Schneider and Richard Dummer made the car buying experience very pleasurable. I would absolutely call them when I am in the market for my next n Josh Schneider and Richard Dummer made the car buying experience very pleasurable. I would absolutely call them when I am in the market for my next new car. They really were outstanding. More
Always happy to do business with Lou Bachrodt I really appreciated the effort Jeremy weathers gave to get me the car I wanted ! The overall experience was very pleasant . I will continue to buy I really appreciated the effort Jeremy weathers gave to get me the car I wanted ! The overall experience was very pleasant . I will continue to buy cars from Lou Bachrodt in the future . More
What a nice surprise! I happened to meet Casey Welter at a social event and after talking to her for a while, I was impressed with her knowledge of Volkswagens and promised I happened to meet Casey Welter at a social event and after talking to her for a while, I was impressed with her knowledge of Volkswagens and promised to visit her at the Bachrodt dealership. Casey was aware of my frustration with the mechanical history of my 2010 GMC Terrain, but she did not put any pressure on me as I explored the lot for available VW Passats. After just one test drive, I was ready to trade! Casey put me at ease immediately and took care of all the details in a professional, efficient manner. Casey and the rest of the sales staff whom I met that day ( Chris Forman, Larry Hansen, George Schaffner) were wonderful to work with! I look forward to a continued positive experience as I bring my Passat into the dealership for maintenance. Thank you, Casey, for helping me purchase my Passat. I love it! More