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Lou Bachrodt Auto Mall

Rockford, IL

4.6
2,170 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,170 reviews

January 05, 2015

The best sales person I want to thank Al Luna for his bilingual service. Al was the best seller ever! I got a good deal and a nice car! More

by MelB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jan 06, 2015 -

Lou Bachrodt Auto Mall responded

Mel, all of us at Lou Bachrodt Chevrolet congratulate you on your new car and appreciate the opportunity you presented to earn your business! Al is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! George Schaffner | General Manager | george@bachrodt.com

January 03, 2015

Great service This dealership took the time to do everything they could to ensure that I was able to drive away with the car I wanted. I appreciate the service & lo More

by groverwife05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Jan 06, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! Congratulations on your new Chevy Equinox ! All of us at Lou Bachrodt Auto Mall await your return. Please let us know how we may be able to help next! Best, George Schaffner | General Manager | george@bachrodt.com

January 03, 2015

what an experience I wanted to thank TJ and the rest of the staff at Lou Bachrodt auto group for a great buying experience on my 2011 Chevy Cruze. More

by djsdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2015 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with TJ and the rest of our team. Congratulations on your new Chevy Cruze! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, George Schaffner | General Manager | george@bachrodt.com

December 31, 2014

Great Experience Second car from Jeremy Weathers and both experiences have been fabulous! No haggling, thorough explanation of the car and features, and a very friend More

by Vegarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2015 -

Lou Bachrodt Auto Mall responded

It was a pleasure to read about your second car buying experience with Jeremy. Congratulations on your purchase! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com

December 31, 2014

Great Buying Experience This was the second vehicle my wife and I have bought from Lou Bachrodt and Sam Ferrille. This would not have been our second vehicle if we had not b More

by mfr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Sam Ferrille, Ed Sennett
Jan 02, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review. Congratulations on your new GMC Terrain! We are very happy to hear that Sam could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, George Schaffner | General Manager | george@bachrodt.com

December 30, 2014

Great experience. These guys are the best! Kudos to Joe Luy. He does what he says and got me into my 2015 Corvette Z06. Right from the start when we weren't even sure he'd get an allocation of More

by Az06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Dec 30, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for your awesome review! Congratulations on your new Corvette Z06! Joe is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Best, George Schaffner | General Manager | george@bachrodt.com

December 29, 2014

Wonderfully Smooth Experience!! If you are looking for great customer service and a super knowledgeable team you gotta go see TJ Robinson and Richard Dummer! This couldn't have been More

by JulyBaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write about your experience. It is magnificent to know that TJ and Richard were able to provide you with a knowledgeable service. We try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, George Schaffner | General Manager | george@bachrodt.com

December 23, 2014

Branko It was very easy process of buying my new BMW. I came with my used one 3 Series and trade for new X5. Joshua and Richard was vary kind and helpful. More

by Branko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Dec 26, 2014 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle! We are pleased to hear that you had an excellent experience with Joshua and Richard. We are very happy that they could be so helpful and nice during your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, George Schaffner | General Manager | george@bachrodt.com

December 20, 2014

my experience Excellent experience buying my new truck at Lou Bachrodt, my salesman was really great, I strongly recommend him, they do have a good service departme More

by nacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Dec 22, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review. Congratulations on your new truck! We are very happy to hear that we could provide you with an excellent car buying experience! Please come back and see us again in the future with anything else you might need. Take care! Best, George Schaffner | General Manager | george@bachrodt.com

December 20, 2014

excellent I was treated fairly and promptly in the trade in process as well as the final purchase.i will recommend friends to trade there.courtney and judy did More

by davek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry, Courtney Karau, Judy Sturges, Ed Sennett
Dec 22, 2014 -

Lou Bachrodt Auto Mall responded

We appreciate you taking time to leave us a great review! Congratulations on your purchase! We are pleased to hear Courtney and Judy did a great job in assisting you. Thank you again for your business and recommendations. If there is anything else we can do for you please don't hesitate to give us a call! Best, George Schaffner | General Manager | george@bachrodt.com

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