Lou Bachrodt Auto Mall

Excellent Character! Richard Dummer of Lou Bachrodt BMW was an excellent sales consultant, that thoroughly explained our options and sold us an extended maintenance and wa Richard Dummer of Lou Bachrodt BMW was an excellent sales consultant, that thoroughly explained our options and sold us an extended maintenance and warranty plan that was fitting for our driving profile and he could've sold us a plan that was more money, but his honesty was the sole reason why we decided to purchase the warranty from Richard. In today's world we have a lot of options to choose from, for example, I could've chosen to purchase this from a different dealership but it was Richard's character that made me choose to purchase this warranty from Lou Bachrodt. More

TJ - we love you We were having constant issues with our 2010 Jetta TDI and TJ Robinson put us in a gasoline Jetta with less miles and in overall better condition than We were having constant issues with our 2010 Jetta TDI and TJ Robinson put us in a gasoline Jetta with less miles and in overall better condition than what we traded. He is pleasant and funny and we will be seeking TJ out again this fall when we are ready to buy new. thanks TJ More

A miracle My son needed help with something reliable , he had no credit no down payment etc etc. He was in the hole negative on the vehicle that he was tradin My son needed help with something reliable , he had no credit no down payment etc etc. He was in the hole negative on the vehicle that he was trading in. With Sam Ferrille and his manager they made a miracle happen and I do mean a miracle. Thanks Lou Bachrodt. Dave Stephens More

Jim Canfield=The Best Experience Jim is the mann when it comes to understanding, and caring about what I wanted. He doesn't press you at all, you say no then its on to the next select Jim is the mann when it comes to understanding, and caring about what I wanted. He doesn't press you at all, you say no then its on to the next selection.. I just had a blast choosing my first car with the help of Jim. I would definitely recommend his service to everyone looking for a car.. great job brotha.. we shall meet again.. lou bachrodt letsss gooooo.. More

VW Service Lou Bachrodt VW service department is the WORST I have ever dealt with. First they wanted $225 for a 2005 Jetta key fob, the another $200 for programi Lou Bachrodt VW service department is the WORST I have ever dealt with. First they wanted $225 for a 2005 Jetta key fob, the another $200 for programing, I wanted two fobs and was looking at over $650. I ordered two after market fobs for $80 but the service guy would not give me the part number "so I could but it cheaper somewhere else, then when I needed my keys programed, I told him I was going out of town and needed the keys programed in a rush, the same guy could not squeeze me in for week or so. I found another VW dealer on my route out of State and they were more than happy to help, cut, programed my after market fobs for $100. I spent less than $200 and Bachrodt wanted $650. What a bunch of dishonest crooks. More

Amazing Service I am so pleased with my recent purchase at Lou Bachrodt Auto Mall. The sales Rep that helped me was T.J Robinson. It was a very cold day, and I cou I am so pleased with my recent purchase at Lou Bachrodt Auto Mall. The sales Rep that helped me was T.J Robinson. It was a very cold day, and I couldn't decide on which car I wanted. T.J didnt care how cold it was nor did my indecisiveness bother him!!! He was back and forth getting cars for me to test drive and take my time about making my decision! He was very clear on what each car could do and took the time to explain each!!! I highly recommend T.J Robinson as a sales man for anyone interested in purchasing a vehicle! Also, I highly recommend Chris Forman . These two gentleman made a fear of dealing with car salesman obsolete! ! More

Great Service Bought a new car and the entire process was very stress free. I had a lot of anxiety with purchasing my first new car and JR made the entire process v Bought a new car and the entire process was very stress free. I had a lot of anxiety with purchasing my first new car and JR made the entire process very smooth with his calm demeanor; not sure I would have bought the car if JR didn't calm my worries. Pat was also great and went over the financing process. Eased a lot of my anxiety. Great experience and would highly recommend. More

In Love with my New Malibu Lt JR is the man to see!! He was Awesome! Got us in and out. He knew what I was after and made it happen Highly recommended. JR is the man to see!! He was Awesome! Got us in and out. He knew what I was after and made it happen Highly recommended. More

Excellent customer service We recently bought a new car from Lou Bachrodt for the second time and we were very pleased with the friendly and knowledgeable service we received. P We recently bought a new car from Lou Bachrodt for the second time and we were very pleased with the friendly and knowledgeable service we received. Prosper Rubino went above and beyond to help us out. He explained everything very well and made the entire process very easy. We also have enjoyed friendly and efficient service in the past with our first purchase. We would greatly recommend Lou Bachrodt to anyone looking for a vehicle. More

New car=Happy guy! Jim Canfield gets all A's across the board on the sale of my new Malibu. Very informative and he got me the price I wanted. I'll recommend Jim and Lou Jim Canfield gets all A's across the board on the sale of my new Malibu. Very informative and he got me the price I wanted. I'll recommend Jim and Lou Bachrodt to any of my friends looking for a vehicle. More