Lou Bachrodt Auto Mall

Fast purchase with great customer service Al Luna was a great salesmen. Never felt pressured to buy a car or sign anything. He was able to get the exact car I wanted for a fair price. My past Al Luna was a great salesmen. Never felt pressured to buy a car or sign anything. He was able to get the exact car I wanted for a fair price. My past cars I have purchased have usually meant 5 hours at the dealership. Not this time, I was there for maybe 2 hours! More

Trade in and new purchase Great customer service. TJ was exceptional and didn't feel like I was being swayed into making my purchase. From initial visit in August til today's Great customer service. TJ was exceptional and didn't feel like I was being swayed into making my purchase. From initial visit in August til today's phone call and purchase he was wonderful. More

great customer service TJ is wonderful. He's patient, friendly and helpful! We were in a few times before purchasing today. Very happy with the customer service here! TJ is wonderful. He's patient, friendly and helpful! We were in a few times before purchasing today. Very happy with the customer service here! More

wonderfdul experience My husband and I purchased a brand new Buick Lacrosse...luv the car and our salesman Al Luna!! He was just wonderful....they didn't have the color we My husband and I purchased a brand new Buick Lacrosse...luv the car and our salesman Al Luna!! He was just wonderful....they didn't have the color we wanted and he went above and beyond to find us the exact car we wanted!He had it at the store within 2 days and cleaned and ready for us to drive home!! Al was great!! We have purchased many cars from Lou Bachrodt and they have always been good to us! More

I wasn't going to buy a car today I wasn't planning on purchasing a car today, but came home with a beautiful Impala! TJ was my salesman and he couldn't have been nicer! I haven't pu I wasn't planning on purchasing a car today, but came home with a beautiful Impala! TJ was my salesman and he couldn't have been nicer! I haven't purchased a car for 14 years, so I was a little worried about the sales pressure and I worried for nothing! TJ immediately put me at ease and the entire process was enjoyable. Manager Chris made us feel comfortable during our visit and our positive experience continued into finance with Larry. I will definitely recommend the Lou Bachrodt Auto Mall and especially TJ Robinson! Thank-you TJ! Terry Dahlstrom More

Best experience ever! My husband and I bought a brand new 2015 GMC Sierra 1500!! From the moment we walked to the moment we walked out of the dealership we felt very please My husband and I bought a brand new 2015 GMC Sierra 1500!! From the moment we walked to the moment we walked out of the dealership we felt very pleased and comfortable. The entire staff was amazing! I was very pleased to see the staff help entertain the customers young children. Anyone thinking about purchasing a vehicle ask for JR. More

Smoother than a babies butt Like most of us, I absolutely hated the idea of having to go and shop for new car. What a wonderful surprise to walk into the likes of Sam Ferrille th Like most of us, I absolutely hated the idea of having to go and shop for new car. What a wonderful surprise to walk into the likes of Sam Ferrille the new car salesman at Lou Bachrodt. He was knowledgeable, easy to talk, with no pressure, all-around nice guy with a great sense of humor and excellent communication skills. From the test drive, to the appraisal of my car, to the offer and acceptance the sale went smooth as a baby's butt. I would recommend Sam over and over again. Lou Bachrodt Auto Mall had the exact car I was looking for. Thank you Sam Ferrille More

Knowledgeable and friendly people-- Excellent cars I bought my first vehicle with Lou Bachrodt auto mall this weekend! I was nervous about meeting with a salesman, but I ended up leaving that day in a I bought my first vehicle with Lou Bachrodt auto mall this weekend! I was nervous about meeting with a salesman, but I ended up leaving that day in a beautiful '14 Chevy Cruz. Our Salesman Sam Ferrille was wonderful. Sam went above and beyond to help us find a vehicle that worked for our budget and vehicle needs. I had heard nightmares of pushy car salesman, and let me tell you, this was not our experience. Sam was very friendly, respectful, and took the time to help us find just the car we were looking for, with payments well within our budget. GM George Schaffner was excellent as well-- making sure we were comfortable the entire time. I would recommend Lou Bachrodt Auto Mall to anyone-- especially someone nervous about buying their first car. We felt we were treated with the utmost respect from start to finish. And to top it all, I LOVE my new wheels. Sam and George, thanks so much for a wonderful experience. Keep up the good work, we would definitely come back again, and I intend to tell others about our exciting experience. More

Expert Service We bought a car from Sam at Lou Bachrodt in January 2015 and are so thankful that we had the chance to work with him. Sam was professional and knowled We bought a car from Sam at Lou Bachrodt in January 2015 and are so thankful that we had the chance to work with him. Sam was professional and knowledgeable from the beginning. It was clear he had our best interests in mind as he made sure that the deal we were getting worked for us by running some numbers with us before showing us anything out of our budget. Sam was confident and very polite and clearly has great working relationships with the other staff as he guaranteed we had great service at every step of the process. Sam made the process that we thought would be stressful, very smooth and put us at ease. Also, we ended up getting a great deal! More

Filberto is awesome! From the moment we met Fil, we felt comfortable and relaxed. Never once did we feel pressured. Fil was with us from the time we walked in until the ti From the moment we met Fil, we felt comfortable and relaxed. Never once did we feel pressured. Fil was with us from the time we walked in until the time we drove off in our 2013 Silverado. Thanks for such a great buying experience Fil! Go Pack Go! More