Lou Bachrodt Auto Mall

2015 buick enclave Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. More

Quick and friendly service all the way around. Thank you Brent for keeping me continually updated while waiting for financing without making it seem as though you were being bot all the way around. Thank you Brent for keeping me continually updated while waiting for financing without making it seem as though you were being bothered by having to do so. More

Sonic>cobalt I came to see what I could get since my siter recomended theses guys. I was offered the car I liked and got the one I was leaning toward. Mister Fishe I came to see what I could get since my siter recomended theses guys. I was offered the car I liked and got the one I was leaning toward. Mister Fisher was very reasonable and understood that i was trying to stick to a budget . He wasn't pushy and overall I had a really great experience, despite going a bit over budget. I very much recommend Lou Bachrodt auto mall to anyone looking for a good and fair experience. More

Great salesman My first visit, I was helped by a guy named JR. He greeted us with a handshake and a smile, he offered us coffee as we walked in the door and told us My first visit, I was helped by a guy named JR. He greeted us with a handshake and a smile, he offered us coffee as we walked in the door and told us that this experience would be our best and last. He has lived up to this statement. I was having some problems with a Jeep I had bought from a different dealership and had gone to JR. He assured me there was something he could do to fix my problem and he did. He is the most honest, compassionate, thoughtful, humorous, professional, and all around great guy to work with. When JR says he is going to do something, he follows through. JR contacts me with special offers and has taken the time to get to know us every time we walk into the lot. He has even personalized these offers and vehicles choices to fit my likings. My daughter has boughten a car through JR as well and my second daughter will be doing the same. JR was the first salesman that I met from Lou Bachrodt, he made such a good first impression that he is the only car salesman that I will work with when going to Lou Bachrodt. I would recommend JR to friends, family, and anyone else in search of a new or used car. We've been going to this dealer for the past 5 years and have bought two vehicles from JR. In my opinion, he is simply the best. More

Walked in for information... left with a car After retrieving my options I found out I was approved for 2015 .. my payment were given at the lowest possible amount with low interest. The staff wa After retrieving my options I found out I was approved for 2015 .. my payment were given at the lowest possible amount with low interest. The staff was courteous, interested, and friendly. I couldn't have dreamt about a better out come. More

Friendly and very helpful Brent was very friendly and helpful. He walked us through everything. The process was quicker then any times before and even after the sale he is stil Brent was very friendly and helpful. He walked us through everything. The process was quicker then any times before and even after the sale he is still willing to help with anything we need. More

Friendly, Knowledgeable Employees, Great Vehicle! This was our first time at Lou Bachrodt, and we had a great experience! My husband and I came in with interest in one specific vehicle. Sam, our sal This was our first time at Lou Bachrodt, and we had a great experience! My husband and I came in with interest in one specific vehicle. Sam, our salesman, was extremely knowledgeable not just about the make and model of the SUV, but he knew the history of the vehicle as well. Sam and the Lou Bachrodt team worked diligently to help us get a price that we felt comfortable with. We drove the car on Monday, and came back to purchase on Tuesday. Thanks Sam! More

Not very helpful I had a recall on my car and made my appointment to have key fixed due to recall. I was told I would be out of there in 15 minutes on the phone. I w I had a recall on my car and made my appointment to have key fixed due to recall. I was told I would be out of there in 15 minutes on the phone. I was there on time for my appointment and had to wait for 1 hour. On a different occasion I called the parts department to check on a gas cap I needed. They have in stock but are only open until 5:00 M-F. I explained I worked until 5:00 and asked if had another option. He asked if I needed it installed and I said no and gave me the same hours again. I asked if I could pay over the phone and pick up at the location on a Saturday morning either at service department or lobby area. He said parts department is not open on Saturdays. I will take my business to another dealer and be sure not to shop for a new car at this dealer in the future if this is how they handle customer service. More

Unique 1 I enjoyed my experience with JR. Henry he was very knowledgeable and took the time to answer any question that I had and also told me that if I had an I enjoyed my experience with JR. Henry he was very knowledgeable and took the time to answer any question that I had and also told me that if I had anymore question after I got me car home not to hesitate giving him a call or I can stop by. So if any one read this review that is looking for a car go to Lou bachordt auto mall . You will be treated with respect and leave very satisfy just as I was. More

Absolutely awesome!! This is my second time being here and I'm just as pleased and impressed as I was the first time! Brent helped both, me and my mom get into a car, and This is my second time being here and I'm just as pleased and impressed as I was the first time! Brent helped both, me and my mom get into a car, and helped us find exactly what we were looking for without being pushy. He's extremely polite and professional and it seemed like he genuinely wanted to help us get into something we wanted. If you go here to do business...and you should...I recommend you go see Brent! He has definitely made a customer out of me!! More