
Lou Bachrodt Auto Mall
Rockford, IL
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Returning Customer Have bought a number of new Chevrolet trucks here previously. This experience was best yet. Ron Freeman did a great job working out all of the issues Have bought a number of new Chevrolet trucks here previously. This experience was best yet. Ron Freeman did a great job working out all of the issues involved. It should always go so well. More
JR is the best Dealing with JR was like talking to family over Sunday dinner. He went to bat with the finance department to get us the deal we wanted. We are very ha Dealing with JR was like talking to family over Sunday dinner. He went to bat with the finance department to get us the deal we wanted. We are very happy with our brand new Chevy Silverado. When great people get together, great things happen. Thanks JR. More
Very Happy I went from bad to great. Brent did everything possible to get me what I needed for my daughter and I to be driving in something safe and be happy at I went from bad to great. Brent did everything possible to get me what I needed for my daughter and I to be driving in something safe and be happy at the same time. So greatful for your help, couldn't have done it without you!! More
Very quick and pleasant experience! I had a very receptive and positive experience dealing with Brent, everything went smoothly and I felt like I was at the right place at the right time I had a very receptive and positive experience dealing with Brent, everything went smoothly and I felt like I was at the right place at the right time. Excellent service overall!! More
So great, I leased two! I began my search for a new BMW online. Living in the Chicago area, I had many to choose from, Perillo, Patrick, Fields, Bill Jacobs and Elmhurst. Pe I began my search for a new BMW online. Living in the Chicago area, I had many to choose from, Perillo, Patrick, Fields, Bill Jacobs and Elmhurst. Perhaps it's the sheer volume of customers at the above mentioned but I found Lou Bachrodt to be more responsive, better pricing and probably the best car buying experience I ever had. Josh Schneider was very thorough , polite, respectful, professional and knowledgeable about BMW. He is a great ambassador for the BMW brand. It's 60 miles from Chicago, but well worth the drive. What I liked most, as a busy professional I don't have the time to drive all over to sit in dealerships to barter back and forth. In fact, the Lou Bachrodt website had their inventory with lots of pics and info on each vehicle, the deal was pretty much done over the phone. I drove up, test drove the BMW Gran Turismo while finance ran my credit. While I signed the lease paperwork, the vehicle was being prepped for delivery. A week later I returned for the Encore service. We decided to turn in our Audi Q5 lease and purchased another vehicle from Josh. This time we went with an X3. Once again, great service. Since then, I have shared my experience with friends and clients. If you're looking for a new BMW, check out Lou Bachrodt. Also, out of all the imports , BMW also offers the best post sales experience. More
HAPPY WHAT I WAS VERY PLEASED WITH MY SALESMAN.HE WAS VERY PATIENT WITH ME.HE MADE ME FEEL LIKE I WAS BUYING A CAR FROM A FRIEND.VERY GOOD JOB SAM WHAT I WAS VERY PLEASED WITH MY SALESMAN.HE WAS VERY PATIENT WITH ME.HE MADE ME FEEL LIKE I WAS BUYING A CAR FROM A FRIEND.VERY GOOD JOB SAM More
Best experience ever!!! Brent possesses high levels of accuracy and work productivity. Takes pride in his job, helps you achieve your goals. No back and forth discussions, he Brent possesses high levels of accuracy and work productivity. Takes pride in his job, helps you achieve your goals. No back and forth discussions, he didn't try to change my mind. I gave him a call on what I wanted, he had the car there within 30 minutes. Took a test drive, I was in and out in a hour with a used but to me new 2012 Chevy Cruze. Larry Hansen was also a huge help when it came down to the finances he was able to explain with out any confusion,!also in and out in 20 minutes. Thank yall for being such a huge help! Without your magic brent none of this would be possible!! More
Great Customer Services Just purchased our 3rd car from Bachrodt with Salesman Kevin Lee. Kevin is the reason we keep coming back, his exceptional eye for detail along with p Just purchased our 3rd car from Bachrodt with Salesman Kevin Lee. Kevin is the reason we keep coming back, his exceptional eye for detail along with patience is key! I am very detail oriented and like things a certain way, he is alway happy to accommodate my requests with a smile on his face. He always remembers my kids names and what they are in to. He has been there for all of our purchases and also there after the purchase for anything that we need. If you are looking, I highly recommend visiting Kevin Lee, you won't be disappointed. More
Very Happy Lou Bachrodt and my dealer Brent Woodward really went above and beyond to get me in the car I absolutely wanted!! Brent listened to exactly what I ne Lou Bachrodt and my dealer Brent Woodward really went above and beyond to get me in the car I absolutely wanted!! Brent listened to exactly what I needed and wanted, and he matched me with the Perfect vehicle for me!! Very happy and blessed to have the privilege to work with him!! More
2015 Buick Enclave Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. More