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Lou Bachrodt Auto Mall

Rockford, IL

4.6
2,171 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,171 reviews

July 01, 2015

awesome MY adviser did a great job. Only concern was my wife called to ask a question. Still waiting the call. Other than waiting on the call the service was More

by DICK23P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tish
Jul 02, 2015 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.  Best regards, George Schaffner | General Manager | george@bachrodt.com

June 30, 2015

Great people theu did a great job, I wanted to get out of a big suv and into a new used car. They did even better they got me into a brand new car and even were ab More

by RYANFAGERSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jul 01, 2015 -

Lou Bachrodt Auto Mall responded

Ryan, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. Congrats on your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 29, 2015

Perfection!! We came in on Saturday and were looking for a Traverse/Acadia. We did our research online and knew exactly what we wanted. After looking over the v More

by MAJannisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Jun 29, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so easy and wonderful. I'll be sure to pass along your kind words to Brandon as well. Enjoy your new LTZ! Thanks for the recommendation. If you need anything else in the future please feel free to come back and visit us any time! Best regards, George Schaffner | General Manager | george@bachrodt.com

June 29, 2015

Fast service I was referred to Brent from family that he had worked with. I had a old car and needed something asap, Brent was very helpful and addressed my needs More

by Cibbies2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for writing this review! Brent is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. I hope that you are enjoying your new car! We appreciate your business and we look forward to seeing you again!  Best regards, George Schaffner | General Manager | george@bachrodt.com

June 29, 2015

Pleasant experince I was so pleased and impressed with the sales Consultant Ron Freeman. There's a large selection of vehicles' in stock. The staff was very friendly,pro More

by happycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, Pat Morrison, Ed Sennett, Nick Steder
Jun 30, 2015 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to write this review! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. I'll be sure to pass along your compliments to Ron and to the rest of the staff. We appreciate your recommendation and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.  Best regards, George Schaffner | General Manager | george@bachrodt.com

June 28, 2015

Knowledgeable, respectful salesmen Bought a new GMC Terrain within days of visiting Lou Bachrodt. Impressed by salesmen JR as well as the financial person, Frank Sumpter. They also gav More

by driver Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
Jun 29, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive.I hope that you are enjoying your new GMC Terrain! If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 28, 2015

Great Experience The overall experience at Lou Bachrodt Auto Mall was great. Lou Bachrodt had a very nice selection of vehicles. Al Luna was a big help to me along wit More

by cb90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jun 29, 2015 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to write this review! It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. Congrats on your new car! We appreciate your recommendation and if you have any further needs, do not hesitate to come back in for a visit. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 25, 2015

As always, a big thanks to Kevin Lee for my new BUICK! This is probably the 6th car we have bought from Kevin Lee and it is always such an easy and great experience. The knowledge Kevin has is what makes More

by Roxanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Kevin Lee
Jun 25, 2015 -

Lou Bachrodt Auto Mall responded

Roxanne, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that Kevin consistently provided you with enjoyable car-buying experience. I hope you are continuing to enjoy your purchase with us! If you need anything else, please don't hesitate to let us know! Best regards, George Schaffner | General Manager | george@bachrodt.com

June 25, 2015

1st time I came in looking for my first vehicle. Received wonderful service and my sales person did everything he could to get the best price possible. More

by Aarodriguez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2015 -

Lou Bachrodt Auto Mall responded

Thanks for dropping by to leave this great review! I'm so happy to hear that you received top-notch service from our staff. I hope that you are enjoying your 1st car fully and if you have any questions down the road, be sure to give us a call. We appreciate your business and we look forward to working with you again! Best regards, George Schaffner | General Manager | george@bachrodt.com

June 24, 2015

Excellent Service I just want to thank Brent Woodward for his amazing customer service!! He answered all my questions and addressed all my concerns he was awesome!! I h More

by dramirez815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for this great feedback! It's wonderful to know that Brent provided you with the top-notch customer service that we pride ourselves on at Lou Bachrodt Chevrolet. I'll be sure to pass along your compliments. We appreciate your kind words and hope to see you again soon! Best regards, George Schaffner | General Manager | george@bachrodt.com

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