
Lou Bachrodt Auto Mall
Rockford, IL
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This was my first time buying a car from another state. I didn’t know what to expect! My sales person Jennifer Morelock got me into a beautiful car. She really went the extra mile for us. Driving an hour a I didn’t know what to expect! My sales person Jennifer Morelock got me into a beautiful car. She really went the extra mile for us. Driving an hour and a half one way to get greeted with kindness was well worth it. From sales to finance I rate this experience as the best EVER! I had a car hauler from uhaul to bring the car back to Wisconsin. It was my first time hauling a car. Jennifer noticed I was having trouble so she had a guy from service help me. Hopefully I won’t have to buy another car for awhile. I will definitely recommend Jennifer and Lou Bachrodt Auto Mall to everyone!! Thank you Jennifer and staff. I love my new car! More
Fantastic sales experience, totally effortless. Thanks Sam and Fantastic Bill in the office. Knew what I wanted, did it by phone. In and out in under an hour, unbelievable!!! Thanks Sam and Fantastic Bill in the office. Knew what I wanted, did it by phone. In and out in under an hour, unbelievable!!! More
My experience was exceptional at Lou Bachrodt Auto Mall. My VIP salesman, Sam Ferrille could not have been more professional as well as attentive to make sure i found the correct vehicle to meet my needs. My VIP salesman, Sam Ferrille could not have been more professional as well as attentive to make sure i found the correct vehicle to meet my needs. He gave me options to choose from and even took me to an additional lot to view and drive one of my choices. When I made my selection he was kind enough to show me the inner workings of my Equinox and transferring of items from my old vehicle. Everyone I dealt with at the dealership demonstrated the same level of caring. Thank you so very much Sam, you turned a very stressful time into the opportunity to make new friends. More
Have loved doing my car shopping with Sam Ferrell and Lou Bachrodt. So helpful, fair and just great to work with!!! Would recommend to family and friends. Bachrodt. So helpful, fair and just great to work with!!! Would recommend to family and friends. More

Jenny took care of us & got us into a vehicle we love! The amount for our trade was more than fair as well. Smooth transaction thanks to Jenny, Fil & Bill! The amount for our trade was more than fair as well. Smooth transaction thanks to Jenny, Fil & Bill! More