Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Bachrodt Auto Mall
Rockford, IL
2,170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,170 reviews
October 25, 2022
The staff are nice and knowledgeable. I've bought other bucks from here and I've always felt respected valued. I love my car and how it rides. Thanks for the pleasant experience. Jenn I've bought other bucks from here and I've always felt respected valued. I love my car and how it rides. Thanks for the pleasant experience. Jennifer is the best! More
by paulettepowellsaunders
Employees Worked With
Fil Sotomayor, Jennifer Morelock, Bill Rusch
October 12, 2022
The Lou Bachrodt’s staff and owners truly care about people. They are not your typical Car Dealership. They give back to the community not for a tax write off but because they care. They will not try t people. They are not your typical Car Dealership. They give back to the community not for a tax write off but because they care. They will not try to rip you. They do everything they can to try and help you get into the vehicle that you want. I recommend visiting Lou Bachrodt to see for yourself how amazing they are. If I could give them 100 stars I would. More
by Volkan Bulakbasi
Employees Worked With
Patrick Bachrodt, Shain Bono
October 05, 2022
We had such a great experience with Jenny! We will definitely be referring our friends and family.. Jenny was very nice and knowledgeable about everything. I think probably one of the best ca We will definitely be referring our friends and family.. Jenny was very nice and knowledgeable about everything. I think probably one of the best car buying experiences I've ever had. We felt very at ease and all our questions were answered. A very comfortable atmosphere. So happy we bought our new car from Lou Bachrodt! More
by mylittleflowershop2012
Employees Worked With
Fil Sotomayor, Jennifer Morelock, Bill Rusch
October 04, 2022
Sam F. Is and excellent on all I ask him he has the answer the best I have work with Answering everything I ask. Pli Sosa great Manager too. Love the te Is and excellent on all I ask him he has the answer the best I have work with Answering everything I ask. Pli Sosa great Manager too. Love the team work. More
by arnmendoza57
Employees Worked With
Fli Sasomayor the best , Sam Ferrille, Courtney Karau, Bill Rusch
September 28, 2022
My review of Sam Ferrille is that he is extremely knowledgeable, approachable, gregarious and considerate. Sam knows all the latest information on any car that is offered. He is willing to share pe knowledgeable, approachable, gregarious and considerate. Sam knows all the latest information on any car that is offered. He is willing to share personal experiences and anecdotes which make the entire process very enjoyable. He also makes you aware of all the features and services. More
by pattyann
Employees Worked With
Pat Morrison, Charlie Hansmeyer, Eric Scharlow
September 27, 2022
Barb was just amazing to work with. Made finding/buying a used car a great experience. We found the car prices to be quite fair and no haggling needed. Selection was good. There was a Made finding/buying a used car a great experience. We found the car prices to be quite fair and no haggling needed. Selection was good. There was absolutely no sales pressure-- Barb didn't try to upsell us or push us into anything that we didn't want and it was a very refreshing car shopping experience. We will definitely go back next time we're in the market and recommend others stop in as well when looking for their next vehicle. More
by greenjelloshots
Employees Worked With
Barb Madisen
September 13, 2022
Top notch experience. When I called about a truck they thought they had it available, but it was in the process of being sold. They offered other options and worked to m When I called about a truck they thought they had it available, but it was in the process of being sold. They offered other options and worked to make it right. We are very happy with their work to find us a truck to fit our needs. More
by mbr4life
Employees Worked With
Fil Sotomayor, Jennifer Morelock
