
Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,169 reviews
John did a wonderful job! Very easy to work with, told him what I was looking for and he got me approved and in the car within an hour. Great job! Very easy to work with, told him what I was looking for and he got me approved and in the car within an hour. Great job! More
I highly recommend working with Lionel at BMW. He’s the most professional, respectful, and knowledgeable car salesman I’ve worked with. He makes car shopping fun again! He’s the most professional, respectful, and knowledgeable car salesman I’ve worked with. He makes car shopping fun again! More
Everyone at this dealership is very friendly and helpful. Barb is the best. She helped me after a difficult experience at a different dealership and now everything is ok. Plus I love my new Trailblazer. Tha Barb is the best. She helped me after a difficult experience at a different dealership and now everything is ok. Plus I love my new Trailblazer. Thanks Barb! More
Sam was so easy to work with! ! Friendly and treated me like family!! Bill in finance was super kind as well!!! ! Friendly and treated me like family!! Bill in finance was super kind as well!!! More
Thank you to Sam for his excellent service and making the experience for my daughter getting her first car amazing. The knowledge and readiness to answer any and all questions was very comforting. We will experience for my daughter getting her first car amazing. The knowledge and readiness to answer any and all questions was very comforting. We will definitely be back for future purchases. More
I had my car fixed in their service department they text me an amount in which I would need to pay I agreed they fixed my car the power went out when I picked my car up so I was told to pay the amount I agr me an amount in which I would need to pay I agreed they fixed my car the power went out when I picked my car up so I was told to pay the amount I agreed to pay but because of the outage it could be a difference I’m thinking a small tax amount they called me and told me it was a $400 difference but they would take $245 and even though I felt that’s wasnt right being the honest person I am I just went ahead and paid it I was told they would send me an invoice of what I paid for never received it I feel they got over on me and I will never do business with this company again . More