
Lou Bachrodt Auto Mall
Rockford, IL
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Very nice staff. Prosper was super polite and searched for just the right car for me. They were all low pressure and laid back. The facility was clean and has excelle Prosper was super polite and searched for just the right car for me. They were all low pressure and laid back. The facility was clean and has excellent coffee. More
I ordered a VW ID4 online and then contacted Bachrodt to arrange for delivery. Lionel was great to work with! The car was delivered about a month earlier than I expected. And because of a three-week bout wi arrange for delivery. Lionel was great to work with! The car was delivered about a month earlier than I expected. And because of a three-week bout with Covid, I couldn't come in and get it. Lionel kept our line of communication open and I was finally allowed out into the world and got my car. He was very informative and patient about the features of my new car. There is a lot to get used to in a fully electric car! More
I don't normally write reviews, but the service/knowledge Jacob delivered is worth it. Much better then other places in town(Kunes). When I finally decide on the perfect vehicle, I'll be coming back to Lou B Jacob delivered is worth it. Much better then other places in town(Kunes). When I finally decide on the perfect vehicle, I'll be coming back to Lou Bachrodt! And getting assistance from Jacob again. More
Both Sam and Kyle were very helpful and friendly at this dealership. We were pleased with the customer service, when purchasing our used vehicle here, today. Thank you! dealership. We were pleased with the customer service, when purchasing our used vehicle here, today. Thank you! More