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Lost Pines Toyota - Service Center

Bastrop, TX

4.5
229 Reviews

229 Reviews of Lost Pines Toyota - Service Center

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March 21, 2018

Twice Impressed! Took both of my cars in for an oil change and a car wash two days in a row. Damien was ready for me both times and got me in and out quickly. Not to m More

by Jenntoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

Lost Pines Toyota responded

Thank you so much for your review! We appreciate you bringing both of your vehicles to us, and allowing Damien to provide you with a Truly Exceptional Service Experience! We look forward to seeing you again!

March 16, 2018

Out of Town. Needed Help. Found None Here. Family and I were traveling through Bastrop while headed out on vacation. I had trouble with my truck and stopped in to see about help. I drive an old More

by Richard Dean Bowers
Customer Service
Recommend Dealer
No
Employees Worked With
didn't get the name
Mar 16, 2018 -

Lost Pines Toyota responded

Hello Mr. Bowers, we are terribly sorry to hear about this incident. We always take pride in taking care of our customer's immediately especially those traveling to or from Austin and Houston. We have notified our Service Director Walker Nelson of the issue and would like to speak to you about it. Is there a good contact number you can be reached at? We apologize again and look forward to speaking with you directly.

October 21, 2017

Honest and trustworthy! Just factual and that's wonderful! I appreciated the honest feedback on my questions and the overall experience was very positive and they were effici More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2017

Prompt quality service I had quite a list of things to be done. Everything was done quickly and the workmanship was very professional. I'm glad I took my vehicle to Toyota More

by Worktruck TOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genisis was talking with me while I waited for repairs to be completed. She explained some of their financing programs. When I need a truck I want to work with her to get a new truck.
October 18, 2017

Oil change Came in for a oil change on my Toyota, The service was fast I dint' had to wait that long.. before they do anything else they come & ask or let yo More

by Yessy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Lost Pines Toyota responded

Thank you very much for your feedback! We are glad to hear that your Service Experience was truly exceptional!

October 03, 2017

Replacement of recalled items Damien gave me efficient & excellent service on 2 replacement recall items & noticed 2 other items needing service: battery & wipers. Both of which a More

by SL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Alfaro
September 22, 2017

Extremely good Had a super great service! Vehicle was completed just shortly after bringing it in. Could not ask for anything better than that. Best device in Bastro More

by Carman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Page
September 19, 2017

warranty work at Lost Pines I had to have warranty work done on my car, and am fortunate enough to live in the same town that is home to List Pines Toyota.! They are only dealers More

by elff007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan De Vine
June 12, 2017

Fast Oil Change Stopped by for a first time oil change on my old Honda Accord and Damien Winston greeted me and got me started. I also needed a transmission fluid cha More

by Lilwellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Winston
May 30, 2017

In and out Took my wife's van in for service this morning and was very happy with the service. They finished my oil change and vacuumed the front of my wife's va More

by Nobodygottimeforthat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Winston