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227 Reviews of Lost Pines Toyota - Service Center
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June 13, 2023
Recently had a hitch installed on my New Highlander and the Service department was fantastic! Amazing quality and worked well pulling a Uhaul trailer last weekend! the Service department was fantastic! Amazing quality and worked well pulling a Uhaul trailer last weekend! More
by Cody McLander
March 03, 2023
Allison was beyond helpful and made my visit to Lost Pines Toyota a complete success Pines Toyota a complete success More
by SandCastle
September 21, 2022
Very comfortable waiting & & relaxing. Aftetwards the service man Kevin Fields rude to fellow workers. Had to return due to unusual noise under hood. Made fun of me refused to believe I h Aftetwards the service man Kevin Fields rude to fellow workers. Had to return due to unusual noise under hood. Made fun of me refused to believe I had a dealership’problem. Probably due to my age. My diagnosis spot on Shocked him because I was right. Repeatedly said he was shocked I knew what was wrong wtih my car. Rather insulting. More
by Georgia Daywood
Employees Worked With
Kevin Fields Service manager
September 09, 2021
Asked to make appointment. Still waited 2 hours before they started. Just an oil change. Never ever will I give them my time again. Second time this has happened. Horrible. they started. Just an oil change. Never ever will I give them my time again. Second time this has happened. Horrible. More
by juliartist6
Employees Worked With
November 22, 2020
The dealership is beautiful, great people friendly environment. Chad was very courteous and professional. Car got done quicker then he told me. Will go back again. environment. Chad was very courteous and professional. Car got done quicker then he told me. Will go back again. More
by Toyotaproud
April 08, 2019
Not satisfied. Disappointed. I was expecting quality because it’s Toyota. The quality of work was poor, and I don’t recommend getting service. I had to put in some Disappointed. I was expecting quality because it’s Toyota. The quality of work was poor, and I don’t recommend getting service. I had to put in some money, to fix for there mistake. More
by Taco
Employees Worked With
Walker Nelson
November 29, 2018
Disappointed! Just got a brand new Tacoma TRD Pro. Had my first service for rotation, and received my truck back with my wheels scratched. Just disappointed Just got a brand new Tacoma TRD Pro. Had my first service for rotation, and received my truck back with my wheels scratched. Just disappointed More
by Taquito
Employees Worked With
October 22, 2018
Honest and knowledgeable. Always provides great service. It's nice having a 'go to' kind of guy for vehicle care and safety. The work is always completed timely, The vehicle Always provides great service. It's nice having a 'go to' kind of guy for vehicle care and safety. The work is always completed timely, The vehicle has performed beautifully, like new, continuously. Thank you!! More
by KatC
Employees Worked With
Walker Nelson
March 21, 2018
Twice Impressed! Took both of my cars in for an oil change and a car wash two days in a row. Damien was ready for me both times and got me in and out quickly. Not to m Took both of my cars in for an oil change and a car wash two days in a row. Damien was ready for me both times and got me in and out quickly. Not to mention the $20 car wash special they have turned out looking like a $100 detail! Thank you Damien and Lost Pines Toyota! More
by Jenntoyota
Employees Worked With
March 16, 2018
Out of Town. Needed Help. Found None Here. Family and I were traveling through Bastrop while headed out on vacation. I had trouble with my truck and stopped in to see about help. I drive an old Family and I were traveling through Bastrop while headed out on vacation. I had trouble with my truck and stopped in to see about help. I drive an older, classic, Land Cruiser (one of several Toyotas I own and have owned). The service department wouldn't even take a look to see if they could help or get us back on the road, they just said it would take too long and they probably couldn't help. I went to another Toyota dealership who was very helpful and they got the problem fixed within the day. Poor service, especially to a loyal Toyota owner. More
by Richard Dean Bowers
Employees Worked With
didn't get the name
