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Lost Pines Toyota

Bastrop, TX

4.6
601 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 601 reviews

March 21, 2018

Twice Impressed! Took both of my cars in for an oil change and a car wash two days in a row. Damien was ready for me both times and got me in and out quickly. Not to m More

by Jenntoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

Lost Pines Toyota responded

Thank you so much for your review! We appreciate you bringing both of your vehicles to us, and allowing Damien to provide you with a Truly Exceptional Service Experience! We look forward to seeing you again!

March 20, 2018

Second ride from LPT My first visit to Lost Pines Toyota was fantastic, Jesse Torres made the process super easy and enjoyable. I fell in love with my Corolla, zero issues More

by Lex R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Torres
Mar 24, 2018 -

Lost Pines Toyota responded

Hello Lex! Thank you for trusting in us again to provide you with another Truly Exceptional Experience! More importantly, Congratulations on your new addition to the family! We know this is an exciting and anxious time in your life, and helping you find the perfect vehicle that fits in your budget I'm sure was a huge stress reliever! Thank you again and we look forward to meeting your new Future Toyota owner!

March 19, 2018

The best vehicle buying experience ever! After some internet searches and test drives I was contacted by Trey Mattox and went to Lost Pines Toyota in Bastrop Texas where I was amazed at my r More

by BJ Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Fortey, Charles "Trey" Mattox, Jenesses Kenny, Ben Celis, Vinnie Maldonado
Mar 20, 2018 -

Lost Pines Toyota responded

Wow wow wow! Mr Wells! Thank you so much for the kind words! We appreciate the business and welcome you to the Lost Pines Toyota family! We enjoy hearing stories from our customers about receiving a warm welcome and being treated like family. We work hard to provide our customers with a Truly Exceptional Experience!

March 19, 2018

Mixed review Sales process was great. Financing was not. A glitch in the computer system mistakenly estimated my monthly payments at $40 over what I luckily double More

by Mpauline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Torres, Jenesses Kenny
Mar 24, 2018 -

Lost Pines Toyota responded

Hello Pauline, We are terribly sorry to hear about the computer error. I am glad we fixed the issue and I apologize for any bad manners on the finance manager's part. We do appreciate your kind words about Jesse and the Truly Exceptional Experience had with him. If you have any questions or would like to speak with a member of our Management Staff, feel free to call us at 512-303-1200.

March 19, 2018

Awesome! Jesse, is the Bomb! Thank you all at Toyota! They all have been so helpful. I always recommend Toyota. They are very friendly and accommodating. More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Torres
Mar 24, 2018 -

Lost Pines Toyota responded

Thank you so much for your kind words Amy! We always love to hear about our customers recommending us to others. That means so much to us. We thank you again for your business and look forward to providing you with another Truly Exceptional Experience in the future!

March 18, 2018

Thank the Toyota family Mr,mattox and Dustin and all the Toyota family did a excellent,professional as well as very courteous.This is why we felt with the open minded that Du More

by Markieedwardross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Bible, Dustin Cavazos
Mar 18, 2018 -

Lost Pines Toyota responded

Thank you very much for your review! We are very happy to hear of your Truly Exceptional Experience! On behalf of all of us at Lost Pines Toyota congratulations and thank your for your business!

March 17, 2018

Used vehicle purchase They had the best price in the area for the car we were looking for. Jimmy was a pleasure to work with and made the process as easy and fast as possi More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Lost Pines Toyota responded

Thank you very much for your review Kurt. We pride ourselves on being competitive in the market and providing our customers with a Truly Exceptional Experience. Congratulations and thank you from all of us at Lost Pines Toyota!

March 16, 2018

Out of Town. Needed Help. Found None Here. Family and I were traveling through Bastrop while headed out on vacation. I had trouble with my truck and stopped in to see about help. I drive an old More

by Richard Dean Bowers
Customer Service
Recommend Dealer
No
Employees Worked With
didn't get the name
Mar 16, 2018 -

Lost Pines Toyota responded

Hello Mr. Bowers, we are terribly sorry to hear about this incident. We always take pride in taking care of our customer's immediately especially those traveling to or from Austin and Houston. We have notified our Service Director Walker Nelson of the issue and would like to speak to you about it. Is there a good contact number you can be reached at? We apologize again and look forward to speaking with you directly.

March 16, 2018

First time buyer This dealership and Dustin made my first car buying experience so easy! They took away all stress and anxiety I had going into it. I left the dealersh More

by kdsnider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cavazos
Mar 16, 2018 -

Lost Pines Toyota responded

Thank you so much for your kind words Kacie! We are glad our Internet Director could get you the pictures you requested and Dustin could finish the Truly Exceptional Experience by making it quick and easy! Congratulations on your new truck!

March 10, 2018

Customer service was top priority for these guys!! Awesome My family and I just stopped by on the way home to see what they could do for us... We walked out with two vehicles... The team was freaking fantactic More

by Patrick sellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Torres, Brandon Congdon, Jenesses Kenny
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