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Lost Pines Toyota

Bastrop, TX

Overview
Employees
Reviews
4.6
612 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 612 reviews

February 12, 2025

I have been going to Lost Pines Toyota for many years. Everyone is always friendly and helpful. JoAnna was very knowledgeable and explained everything well. I enjoyed watching the video they made for me o More

by heidiintheforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnna Weishamp
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Feb 13, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We truly appreciate your loyalty over the years. We are thrilled to hear that JoAnna was able to provide you with great service and that you enjoyed the technician's video explanation. We strive to make every experience as informative and seamless as possible, and it’s wonderful to know that we succeeded in doing that for you. We look forward to seeing you again soon!

February 11, 2025

My experience with one of the service advisors named Cam was very pleasant! He shows that not only is he dedicated to the job but also cares for the customers. I also value his attention to detail; He saw a More

by OC1527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Caldwell
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Feb 11, 2025 -

Lost Pines Toyota responded

Thank you so much for taking the time to share your positive experience! We are thrilled to hear that Cam provided you with excellent service and that his attention to detail made such an impact. It is wonderful to know you appreciated the professionalism and friendliness of our team. We truly value your feedback and look forward to serving you again in the future!

February 06, 2025

Everyone is great at Lost Pines Toyota. The service department team is wonderful. They take the time to explain everything they are doing. Lost Pines Toyota is awesome from sales to the ser More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. It is always our goal to provide excellent service from start to finish, and we are glad that our service department made a lasting impression. We appreciate your support and look forward to serving you again in the future!

February 06, 2025

Eddy, provided awesome service. He is such a nice person. He explained everything and got everything done quickly. Everyone in th the service department team is great! More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. It is always our goal to provide excellent service from start to finish, and we are glad that our service department made a lasting impression. We appreciate your support and look forward to serving you again in the future!

February 05, 2025

They are Prompt, friendly and I appreciate the video of their inspection. They seem trustworthy. More

by anitawelch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We are so glad to hear that you had a positive experience with us. We take pride in being prompt, friendly, and transparent, and it is great to know that you appreciated the inspection video. Trust is so important, and we are happy to have earned yours! If you need anything else, don’t hesitate to reach out. We are here to help!

January 28, 2025

Just wanted to thank your service department, especially my service advisor Nathan Glowacki & service technician Jonathan Brown. They were very friendly, helpful & professional. More

by havakian11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Glowacki & Jonathan Brown
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Jan 28, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We are so glad to hear that Nathan and Jonathan were able to provide you with such a positive experience. We take pride in offering friendly, helpful, and professional service, and we’ll be sure to pass along your appreciation to both of them. Thank you for choosing us, and we look forward to serving you again in the future!

January 16, 2025

Cameron is amazing, extremely helpful and kind. He goes above and beyond for people. Cameron took the time to take over my concerns due to lack of follow through by another coworker. Jo is not frie More

by sheabernal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
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Jan 16, 2025 -

Lost Pines Toyota responded

Thank you for sharing your feedback! We' are so glad to hear that Cameron was able to go above and beyond to address your concerns and provide the excellent service you deserve. We sincerely apologize for the experience you had with Jo, and we will work to ensure that all of our team members uphold the friendly and helpful service standard we strive for. We appreciate your patience and are grateful for your continued support. If you need anything further, don’t hesitate to reach out!

January 14, 2025

The building is always well put together, clean, cozy and comfortable with all the seating. LOVE the coffee station. The gift shop is cute too! More

by kittycutlip90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella or Pricilla i cannot remember her name who helped me. But she did amazing!
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Jan 14, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you enjoy the cozy atmosphere, clean environment, and our coffee station. We also appreciate your compliments about our gift shop! It is wonderful to know that everything we strive to create is making your experience enjoyable. We look forward to welcoming you back soon!

January 12, 2025

I recently had my 2019 Corolla at Lost Pines for service. They provided a loaner car and my experience was exceptional. Cameron was my service advisor and he did an excellent job explaining the problem my ca More

by jaymorgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Caldwell
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Jan 13, 2025 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience was exceptional. Cameron will be especially pleased to hear your kind words about his service. We take pride in providing clear communication and top-notch service, and we are happy to know we met your expectations. We look forward to serving you again for all your future maintenance needs. Safe travels, and see you soon!

January 08, 2025

Nice , clean and organized dealership the staff was friendly . I came in for a oil change the only bad thing I have to say is that I wasn’t notified when it was completed so I was sitting there waiting More

by leojrleonides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jan 13, 2025 -

Lost Pines Toyota responded

Thank you for taking the time to share your feedback! We are glad to hear you found our dealership clean and our staff friendly. We sincerely apologize for the delay and the lack of communication regarding the completion of your oil change. Your time is valuable, and we understand how frustrating that wait can be. We are taking your feedback seriously and will work to improve our communication moving forward. We hope to have the opportunity to serve you again and provide a more seamless experience. Thank you for your understanding!

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