Lost Pines Toyota

Toyota4567 responded

I’m sorry it was supposed to be 5 star, technology is not my thing.

Lost Pines Toyota responded

You're absolutely fine! Have a wonderful day! If we can ever be of assistance, let us know.

Lost Pines Toyota responded

Thank you so much for your wonderful five-star review! We are absolutely thrilled to hear that you had such a fantastic experience with our service department at Lost Pines Toyota. Providing top-notch service is our priority, and we're overjoyed to know that our efforts have left such a positive impression on you. Our dedicated team works tirelessly to ensure every customer receives the utmost care and attention, so it's incredibly rewarding to receive such kind words of appreciation. Your satisfaction is our greatest reward, and we are committed to maintaining the highest standards of service for all our valued customers. If you ever need any assistance or have any questions, don't hesitate to reach out to us. We look forward to serving you again and continuing to exceed your expectations. Thank you for choosing Lost Pines Toyota; it was an absolute pleasure having you as our valued customer. See you next time!

Lost Pines Toyota responded

Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had an excellent experience at our dealership and that you were pleased with our setup and service. It brings us immense joy to know that you found our waiting room convenient and enjoyable. We believe that providing a comfortable and welcoming environment for our customers is essential, and we are delighted that you appreciated the amenities such as the TV and coffee. Moreover, we are grateful for your kind words about our outstanding vehicle service. Our team works diligently to ensure that every aspect of your service experience is top-notch, and your satisfaction is our ultimate reward. Your five-star review means the world to us and serves as a motivation for our entire team to keep striving for excellence. We are committed to maintaining the same level of quality service and convenience during your future visits as well. Once again, thank you for choosing our dealership and for sharing your positive experience with others. If you have any further feedback or if there's anything else we can do to enhance your future visits, please do not hesitate to let us know. We look forward to serving you again and exceeding your expectations. Be sure to check our Service Coupon Page before you next visit to save you money!

Tracy responded

Amazing experience from start to finish ! Jimmy was very polite and courteous the entire time. Nobody was pushy or shady, as have been my previous experiences at other dealerships. The entire experience was wonderful. I live in Round Rock and it took 1.5 hours in Austin rush hour traffic to get there, but this will be the only dealership I will go to for the rest of my life now. Great service, kind, courteous, and amazing ! Thank you!

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We are thrilled to hear that you had a fantastic experience at Lost Pines Toyota. Providing excellent customer service is our top priority, and we're delighted that Jimmy was able to make your visit pleasant with his politeness and courtesy. We understand how important it is for customers to feel comfortable and not pressured during the car-buying process, and we're glad that our team lived up to your expectations. Our commitment to transparency and integrity is unwavering, and we're happy to hear that you didn't experience any pushiness or shady practices during your visit. We appreciate your willingness to travel from Round Rock, even amidst Austin rush hour traffic, to visit our dealership. It means a lot to us that you found the experience worth the effort. Rest assured that we'll continue to maintain the high standards that earned your trust, and we look forward to being your go-to dealership for many years to come. Thank you for recognizing our efforts in providing great service and for your kind words. Your satisfaction is our greatest reward, and we're grateful for the opportunity to serve you. If you ever need anything in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing Lost Pines Toyota!

Lost Pines Toyota responded

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service to be great, and we truly appreciate your kind words. We apologize for the inconvenience you experienced with our text message alert system. Your feedback is invaluable to us, and we'll certainly look into improving the reliability of our alert notifications to ensure that our customers receive timely updates without any issues. The Lost Pines Toyota Family is committed to constantly improving our services, and your review has provided us with valuable insights to work on enhancing our communication and customer experience. We genuinely appreciate your understanding and patience in this matter. Should you have any further suggestions or questions, please don't hesitate to reach out to us. We value your patronage and look forward to serving you even better in the future.

Lost Pines Toyota responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear about your positive experience with Brain and Anna in our service department. Providing professional and trustworthy service is our top priority, and we're glad we could assist you with your tire issue. It's always our goal to find the best and most cost-effective solutions for our customers. We're delighted we were able to patch your tire instead of pushing for a new one like another tire dealer. Our Lost Pines Toyota Family takes pride in their expertise and dedication to ensuring our customers' satisfaction. We truly appreciate your kind words and your trust in our services. If you ever need any assistance in the future or have any questions, don't hesitate to reach out. We look forward to serving you again at Lost Pines Toyota! Be sure to check our Service Coupon page on the website for extra savings before your next visit!

Lost Pines Toyota responded

Thank you so much for taking the time to share your fantastic 5-star review of the Lost Pines Toyota Center! We are thrilled to hear that you had a wonderful service experience with us and that our team was able to provide you with quick and efficient service. We're especially delighted that Anna, your service advisor, left such a positive impression on you. Our team takes great pride in delivering top-notch customer service, and we are glad to know that Anna went above and beyond to ensure your satisfaction. It's wonderful to hear that she took the time to go over the multi-point inspection results with clarity, ensuring you had a comprehensive understanding of your vehicle's condition. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to Anna and the entire team. We aim to provide all our customers with exceptional service and a stress-free experience, and we're glad that we were able to meet your expectations. Once again, thank you for choosing Lost Pines Toyota Center for your service needs. We look forward to serving you again in the future and providing you with another outstanding experience.

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We're thrilled to hear that you had a wonderful experience with our service team, as well as Chad and Damien. It warms our hearts to know that they provided you with excellent customer service and kept you updated throughout the process. Our team takes great pride in offering top-notch service and guidance to our customers, and we're delighted to hear that they met your expectations. We appreciate your kind words and encouragement. Rest assured, we'll continue to work hard and maintain the same level of service excellence that you experienced. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us. Your satisfaction is our utmost priority, and we look forward to serving you again. Thank you for choosing us, and we truly appreciate your support! Be sure to check our service coupon page for savings on your next trip to see us!

Lost Pines Toyota responded

Thank you so much for sharing your incredible experience with Jimmy Voigt at Lost Pines Toyota! We are thrilled to receive your glowing review and are absolutely elated that Jimmy went above and beyond to deliver a service that exceeded your expectations. 🌟🚗 Jimmy is indeed a gem, and we're fortunate to have him as part of our team. His commitment to providing outstanding service and personalized attention is truly remarkable. We will make sure to pass on your kind words to him, as we know it will brighten his day knowing that he made your car-buying experience exceptional. At Lost Pines Toyota, we strive to make the car-buying process as smooth and hassle-free as possible. Jimmy's dedication to personally delivering exactly what you wanted is a testament to the exceptional service we aim to provide to all our valued customers. Your satisfaction is our top priority, and we're thrilled to hear that you had such a positive experience with Jimmy and our dealership. We're here to assist you with all your automotive needs, now and in the future. If there's anything else we can do to further enhance your experience or if you have any additional feedback, please don't hesitate to reach out to us. We're always here to help. Thank you once again for your kind words and for choosing Lost Pines Toyota. We look forward to serving you again and continuing to exceed your expectations in the future!