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Lost Pines Toyota

Bastrop, TX

4.6
613 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 613 reviews

September 30, 2023

Always a pleasant experience, they are very customer oriented. Careful and quick attention to the vehicle’s needs. More

by twosaint2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave a five-star review for the Lost Pines Toyota Service Center! We truly appreciate your kind words and your continued support. We're delighted to hear that your experiences with us have consistently been pleasant and that you've found our team to be customer-oriented. Providing attentive and efficient service is a top priority for us, and it's gratifying to know that we've met your expectations in caring for your vehicle's needs. If you ever have any questions or require assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again whenever you need our services. Your satisfaction is our motivation!

September 22, 2023

Always happy to take my 4 Runner in for service. Damien is a great guy and always helpful. I wouldn’t take my car anywhere else. More

by EMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review! We're thrilled to hear that you're always happy with the service you receive at Lost Pines Toyota, and that Damien has been such a great help to you. Our team works hard to ensure that our customers have a positive experience, and it's wonderful to know that you wouldn't trust your 4 Runner with anyone else. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service in the future. If you ever have any questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! Thanks again for choosing Lost Pines Toyota.

September 22, 2023

While it may seem that maintenance requirements and costs come about too frequently, the Service Dept at Lost Pines Toyota makes it easier to justify so that you can keep your vehicle running properly. They More

by rkandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave this fantastic 5-star review! We truly appreciate your kind words and are delighted to hear about your positive experience with the Service Department at Lost Pines Toyota. Our goal is to ensure that your vehicle runs smoothly and efficiently, and it's great to know that we've been successful in doing so. We understand that maintenance can sometimes feel frequent, but our dedicated team is here to make the process as seamless and justifiable as possible. We'll be sure to pass along your compliments to Damien and our skilled Service Technicians. Their upbeat attitude, expertise, and pride in their work are some of the key elements that make our Service Department stand out. Once again, thank you for choosing Lost Pines Toyota for your automotive needs. We look forward to serving you again in the future. Drive safely, and don't hesitate to reach out if you have any further questions or require assistance. Your satisfaction is our top priority!

September 21, 2023

Amazingly Wonderful Service! Thanks to the guys in the service department and to Grace for being so informative and helpful! More

by MunVic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Sep 21, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave this wonderful five-star review for Lost Pines Toyota! We're thrilled to hear that you had an amazingly wonderful service experience with us. Our service department takes great pride in providing top-notch assistance, and it's fantastic to know that they exceeded your expectations. Grace is indeed a valuable member of our team, and we'll make sure to pass on your kind words to her. She's dedicated to ensuring our customers are well-informed and supported throughout their service visits. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your trust in Lost Pines Toyota, and we look forward to serving you again in the future! Safe travels!

September 20, 2023

Damien is my go to. He's always treated me above and beyond. I needed a new battery and was in a panic since I had a full day. He got me in and out in no time. He's my H More

by Tochovanetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave this fantastic five-star review for Damien at Lost Pines Toyota! 🌟 We're thrilled to hear that Damien has consistently gone above and beyond to provide you with exceptional service. It's great to know that Damien was able to help you quickly when you needed a new battery and managed to get you back on the road without any hassle, especially on a busy day. He truly is your hero! 🦸🏾‍♂️ At Lost Pines Toyota, we pride ourselves on delivering top-notch customer service, and it's reviews like yours that motivate us to keep up the excellent work. We're grateful to have Damien on our team, and we look forward to serving you in the future. If you ever need anything else, please don't hesitate to reach out. Safe travels! 🚗💨

September 17, 2023

They are on top of things here, will work with you and are extremely pleasant. Just watch out for the dad jokes... More

by Justvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace, Arline Jackson
Sep 18, 2023 -

Lost Pines Toyota responded

Thank you so much for the five-star review! 🌟 We're thrilled to hear that Arlene and the team at Lost Pines Toyota were on top of things and made your experience pleasant. 😄 As for the dad jokes, well, consider them our secret weapon to keep you entertained during your visit. 🤣 We believe in providing top-notch service with a side of laughter! Who knew that car shopping could also double as a comedy show, right? 🚗🎤 So, next time you're in the market for a vehicle or even just a good laugh, swing by Lost Pines Toyota and let Arlene and the dad jokes brighten your day. We appreciate your support and look forward to seeing you again soon! 🚀💫

September 16, 2023

Lost Pines Toyota is the best! From the Sales Department to Service Department, they are great. I’ve bought cars, traded cars, and sold a car there. I use the service department ex More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

I get a very good feeling dealing with Damien and the mechanics at Lost Pines Toyota. After 6 years, I can say I’ve not had a bad experience!! More

by rkandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lost Pines Toyota responded

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you've consistently had a positive experience with Damien and our team at Lost Pines Toyota Service Center over the past 6 years. It's our pleasure to provide you with reliable and top-notch service. Your continued trust and loyalty mean the world to us. If there's ever anything more we can do to enhance your experience, please don't hesitate to reach out. We look forward to serving you for many more years to come! 🚗💨

September 14, 2023

Everyone is polite and ready to help you. They take time to explain things to you.Thank you for your service.I tell all my friends how good you all are. More

by debbie.g.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review for the Lost Pines Toyota Service Center! We truly appreciate your kind words and your support. We are delighted to hear that our team provided you with excellent customer service. Politeness, readiness to assist, and clear explanations are core values we uphold to ensure a positive experience for all our customers, and we are thrilled to know that you had such a positive encounter. Your recommendation to your friends means a lot to us, and we're grateful for your trust and loyalty. Should you or your friends ever require our services in the future, please do not hesitate to reach out. We're here to assist you whenever you need us. Thank you once again for choosing Lost Pines Toyota Service Center, and we look forward to serving you and your friends in the future.

September 12, 2023

Great dealership. I was greeted promptly by Damien for check-in. Work completed in less the 2 hours. I was surprised and very pleased to see a video clip of my vehicle More

by Slowtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review of the Lost Pines Toyota Service Center! We're thrilled to hear about your positive experience. It's wonderful to know that Damien provided you with a prompt and friendly check-in experience. We take pride in our efficient service, and we're delighted that your work was completed in less than 2 hours, ensuring your convenience. We're also glad you appreciated the innovative technology we use, such as the video clip of your vehicle being serviced. It's indeed a cool feature that helps you stay informed about the work being done on your car. We look forward to welcoming you back in January and providing you with another outstanding service experience. If you ever have any questions or need assistance in the meantime, please don't hesitate to reach out. Safe travels until we see you next!

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