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Lost Pines Toyota

Bastrop, TX

4.6
583 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 583 reviews

January 04, 2025

Eddy was very helpful and communicated timely. Seems like a well run dealership and very professional More

by jluvskster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Always great to do business at Lost Pines Toyota! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! More

by Raa301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Brought my car in for maintenance work before l went on my holiday trip every thing was done in a timely manner. Thanks again. Merry Christmas to every body at Lost Pines Toyota More

by chubber2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Cameron did great . ..facilitated my first service on my new tundra and explained the issue with the second key fob recall. Also resolved the "black" wheel locks which b More

by hkelton
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lost Pines Toyota responded

Thank you for sharing your positive experience! We are happy to hear that Cameron was able to assist you with your first service on your new Tundra and explain the key fob recall. We are also glad to know that the black wheel locks are working well with your black wheels, keeping your Tundra looking sharp. We truly appreciate your feedback and look forward to continuing to provide you with excellent service. Safe driving!

December 15, 2024

Joanna or “Jo” did an excellent job getting my vehicle in and out of the service department. Very pleasant and professional. An asset to your company. More

by Jack Willey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna
Dec 15, 2024 -

Jack Willey responded

Joanna did a fantastic job. Very professional and kind. You are very fortunate to have such a great employee. A shining star for your company.

Dec 16, 2024 -

Lost Pines Toyota responded

Thank you so much for your kind words, Jack! We are thrilled to hear that Joanna provided excellent service and made your experience a positive one. We truly appreciate your feedback and agree that Joanna is a shining star on our team. We are lucky to have her, and we’re grateful for your support. If you ever need anything in the future, don’t hesitate to reach out!

December 15, 2024

Exemplary service! Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost More

by Brandon lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lost Pines Toyota responded

Thank you so much for your wonderful feedback, Brandon! We are happy to hear that you had an exemplary experience with us. Providing thorough explanations and excellent customer service is our top priority, and we are so glad to know that we met your expectations. We truly appreciate your loyalty and look forward to serving you again at Lost Pines Toyota.

December 08, 2024

Overall, the service staff is friendly and knowledgeable. I do like the online appointment system and knowing that service records are kept on my vehicle. The main complaint I have is the wait time. Even i More

by Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lost Pines Toyota responded

Iris, thank you for your thoughtful feedback! We are glad to hear that you find our service staff friendly and knowledgeable, and that you appreciate the online appointment system and the convenience of having service records for your vehicle. We also truly value your input about the wait times, and we understand how important efficiency is. We are always looking for ways to improve and will definitely take your suggestion regarding expanding the service department into consideration. Thank you for sharing your experience, and we hope to continue serving you with even better efficiency in the future!

December 07, 2024

This is my first Toyota and I love it. I couldn’t be more pleased. More

by ddberg
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lost Pines Toyota responded

Thank you for sharing your experience! We are thrilled to hear that you are loving your first Toyota and that you are so pleased with it. We are so glad to have been a part of your journey, and we look forward to continuing to provide you with excellent service in the future! Enjoy your new vehicle!

November 08, 2024

First of all, I have been coming to Lost Pines Toyota for 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the More

by KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

They are very helpful and attentive to my needs in fixing the problem with my vehicle. More

by arcadeowners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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