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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
515 Reviews

515 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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November 04, 2023

Everyone was good and attentive and communicated well. I would recommend this place and come again More

by Josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Josue, thank you for your trust in our service team! We're happy they provided you and your Jeep with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 01, 2023

Carlos Hernandez at the service department was helpful, attentive and very communicative with the service of my jeep grand Cherokee. Some recalls had to be done and he took care of it in a timely matter an More

by RROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

RROY, thanks for stopping by to share your 5-star review of Carlos! We're glad he addressed your vehicle's recalls with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 29, 2023

Carlos made my entire experience a seamless and easy! Thank you Carlos for all your support! More

by Stephanie Aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Stephanie, thanks for taking a moment to share positive and encouraging feedback with us! We're happy Carlos made sure your visit was a breeze, and we hope to continue being your #1 choice for years to come. See you next time!

October 28, 2023

I worked with Carlos Hernandez at the dealership. He was extremely helpful and truthful about my service needs and wants. I super highly recommend him and LA downtown Jeep dealership for all your nee More

by Shawnray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Carlos provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 26, 2023

Great service ever, very professional after all Will go back best in south Los Angeles More

by Cardenasvirginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!

October 22, 2023

Quick and easy ! Employees such as Carlos Hernandez are very helpful. Thanks to them I was in and out. More

by Carlos_69510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Carlos, thanks for reviewing your service experience! We're happy Carlos handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!

October 21, 2023

Entered the dealership service department and I was immediately attended to. I went in for an oil change for my car and it took an hour and got my car back in good condition. More

by Alex323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the efficiency and accommodations offered by our service department. We hope you'll continue to make LA CDJR your first choice for service!

October 20, 2023

Awesome! !!! costumer service Abigail Duran was great I was able to get exactly what I wanted done in my truck More

by Cesarlona26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for recognizing Abigail's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the LA CDJR team may serve you. Safe travels until then!

October 17, 2023

Christian Ascenció helped me when I dropped off my car and was very helpful and communicative. More

by janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Janet, thanks for stopping by to share your 5-star review of Christian! We're glad he addressed your Jeep's needs with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 11, 2023

Henry Martinez is fabulous. Really kind and attentive. Went in for an oil change and he made the process easy and smooth. Thanks Henry! More

by Jrrubera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Henry! We're glad he addressed your Jeep's oil change with plenty of communication and support. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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