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Los Angeles Chrysler Dodge Jeep Ram - Service Center
Los Angeles, CA
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center
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December 17, 2023
Abigail Duran Was my rep and she was very attentive to details. She helped reschedule my tire service and helped replace a broken part I didn’t even know existed. details. She helped reschedule my tire service and helped replace a broken part I didn’t even know existed. More
by gaiyaka02
Employees Worked With
December 14, 2023
Henry Martinez was very efficient and reliable. I expected a minimum of 2 days to hear back, but the team fixed my vehicle's issue and I had it back within 24 hours. I was worried that a multipoint I expected a minimum of 2 days to hear back, but the team fixed my vehicle's issue and I had it back within 24 hours. I was worried that a multipoint inspection and new found issues/repairs would be very costly, however, the team was very straightforward and honest. Hopefully, I don't face another vehicle problem anytime soon, but if anything comes up, I would definitely book another service appointment with LACDJR and more specifically, Henry. More
by joennkim
Employees Worked With
December 12, 2023
Excellent customer service and quick response to all the questions and concerns about my vehicle questions and concerns about my vehicle More
by alonsoayala916
Employees Worked With
December 11, 2023
Very nice and he explain everything to me. Although I should not have gotten a wheel Alignment when I need new tires, over site. Although I should not have gotten a wheel Alignment when I need new tires, over site. More
by Sparkle Queen
Employees Worked With
December 03, 2023
Abigail was great, very professional. My Dodge Journey oil change was finished ahead of time. However, the mechanic failed to reset the "Oil Change Needed" dashboard indicator. My Dodge Journey oil change was finished ahead of time. However, the mechanic failed to reset the "Oil Change Needed" dashboard indicator. More
by eeverett323
Employees Worked With
November 30, 2023
Took my car in for an oil change. It was fast and easy and very convenient It was fast and easy and very convenient More
by daisygomez21
Employees Worked With
November 28, 2023
Henry Martinez was great and I was very satisfied with the excellent customer service from him and the service department. the excellent customer service from him and the service department. More
by crystal.leal
Employees Worked With
November 18, 2023
Christian was extremely kind and helpful! Thank you! Made my service experience here very quick and easy. Thank you! Made my service experience here very quick and easy. More
by rosioreyes05
November 16, 2023
I came for an oil change, the service was fast and friendly. than you Abigail Duran for take care of my car friendly. than you Abigail Duran for take care of my car More
by Rene
Employees Worked With
November 13, 2023
This is the worst service ever. It took 3 days to get my battery replaced, they should have told me that. If it took 3 days to get my battery replaced, I would have gone elsewhere. It took 3 days to get my battery replaced, they should have told me that. If it took 3 days to get my battery replaced, I would have gone elsewhere. I'm a leaseholder and I paid $520 for the battery. It would have been less than half the price at any other body shop. I had to call 3-4 times to get a hold of them and they never returned my messages. It was the worst service ever. I will tell others not to go here and I will never buy another Jeep. If the service center is this so bad, I won't go there even if the car is good! More
by melonba2
Employees Worked With
