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Los Angeles Chrysler Dodge Jeep Ram - Service Center
Los Angeles, CA
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center
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February 02, 2024
Fabulous service by Henry Martinez! Great communication and help with ordering a full size spare tire and rim which did not come with my car. I received texts and /or emails almost eve Great communication and help with ordering a full size spare tire and rim which did not come with my car. I received texts and /or emails almost every day with progress reports on repairs and on my special order. This was the BEST dealer service I have ever experienced! More
by Lynn Gilger
Employees Worked With
January 31, 2024
Abigail is great. Great customer experience ! My family very much appreciated that shes bilingual. She was very patient and informative Great customer experience ! My family very much appreciated that shes bilingual. She was very patient and informative More
by mjmartin04
Employees Worked With
January 26, 2024
Good, fast service. I enjoy working with the same service provider, each time I visit the dealership. I enjoy working with the same service provider, each time I visit the dealership. More
by Darseia Belle
Employees Worked With
January 12, 2024
Unfortunately nothing has changed since my last encounter with this dealership, in factttttt; it’s gotten worse. Last time I left a review which was over a year ago, I stated my vehicle was making a loud squ with this dealership, in factttttt; it’s gotten worse. Last time I left a review which was over a year ago, I stated my vehicle was making a loud squeal noise and I had brought it in on multiple occasions to have it fixed. Every single time, the vehicle was given back to me and service stated that the issue had been resolved. Fast forward to now.. my jeep has been at the dealership for exactly one month. I have gotten ZERO updates in regards to my vehicle. If I want an update, I need to literally hound down my service advisor for an update. This time around, they stated that my break booster needs to be replaced. I regret buying my vehicle here, I wish I could go back and go to ANY other dealership. This has been by far the worst experience with a dealership I’ve ever had. They will make you feel special to get your business and soon after it’ll be like you don’t even exist. They will ignore you and disregard any and all your concerns. I’ve been paying rentals out of pocket, continued making my car payments and of course, they could care less they are in no rush to get my car back to me. Please avoid the headache and shop else where. This is the only dealership I’ve ever done business with that is this careless!! More
by Erika M
Employees Worked With
January 05, 2024
Took my dodge charger for an oil change Eduardo provided Great service, would come back again. Great service, would come back again. More
by alan.vargas2017
Employees Worked With
January 02, 2024
This guys are great, i have been in different jeep dealership and theres nothing compared to them. I have my guy De Thomas here and he always makes sure i get out of there satisfied and happy with my dealership and theres nothing compared to them. I have my guy De Thomas here and he always makes sure i get out of there satisfied and happy with my services and the confidence they give me is just so nice. Best dealership ever. More
by William Avila
Employees Worked With
De Thomas
December 31, 2023
I took my Jeep for oil service and the coordinator Joe Dithomas, made me aware of other issues with my vehicle that I did not know even after taking it to other dealers for the same service. Joe was in co Dithomas, made me aware of other issues with my vehicle that I did not know even after taking it to other dealers for the same service. Joe was in contact with me to keep me updated with the process and was trying to return my car as fast as he could. I been thinking about going electric but when you get service like this I honestly would buy another Jeep thanks to Joe Dithomas At Los Angeles Chrysler Dodge Jeep Ram. More
by Jose Vielman
Employees Worked With
Joe Dithomas
December 23, 2023
Had an awesome experience at this dealership! Eddie Guerrero helped us out and he was able to break down the service that we were getting and provide recommendations to help maintain our Jeep. Ed Eddie Guerrero helped us out and he was able to break down the service that we were getting and provide recommendations to help maintain our Jeep. Eddie was extremely accommodating and provided excellent service! More
by Mikhaila.aguilar
Employees Worked With
December 20, 2023
Good service. very responsive. Accommodating to what I needed and fixed my car quickly found ways to make it faster. Henry was great very responsive. Accommodating to what I needed and fixed my car quickly found ways to make it faster. Henry was great More
by Saci Marty
Employees Worked With
