Los Angeles Chrysler Dodge Jeep Ram - Service Center

Mr. Gabriel Curiel, assisted me, he let me know what the problem was, the price & a Estimated time to fix it. I appreciate it, thank u, for the good service. problem was, the price & a Estimated time to fix it. I appreciate it, thank u, for the good service. More

Beware of being ripped off I came here for several repairs, including oil change, switching headlamps, and do some recall updates for my 2015 Jeep Grand Cherokee. They told I came here for several repairs, including oil change, switching headlamps, and do some recall updates for my 2015 Jeep Grand Cherokee. They told me it would cost anywhere from $30-$60 to change each light which I was okay with. It turns out that they tried to switch them out but apparently not turning on and that this was now an electrical issue. They quoted me $595 just for the electrical diagnostic this would not include the repairs. Skeptical I called two other jeep service dealerships and both quoted me $185 for the electrical diagnostic for the issue I was having. When I called the dealer back they told me "thats what they quote you but one you are there they jackup the price" apparently this is something they do as well. When I went to pick up my jeep (refusing the electrical diagnostic) they added a $140 charge just to look at my lights. Also the rubber where they accessed trhe lights was left hanging and not put in place and the access panel was missing a piece. When i talked to the manager he was very nasty, he said the piece was already missing and refused to put the rubber back in place. This guy had not a clue how to deal with upset customers, should be fired. 3 Days later skeptical that they even looked at my lights I went to purchase a light from Autozone. It was difficult to try to remove the light from the passenger side (the most accessible side) but after 30 mins I was able to access the light and switch to the new one. Take a look at the pictures, light is on, no electrical problem. These guys are so shady. More

I took my Jeep Grand Cherokee in for a service yesterday. I highly recommend Cesar Velasquez at Jeep on Figueroa. My car is always in great shape thanks to him and he couldn’t be nicer! I highly recommend Cesar Velasquez at Jeep on Figueroa. My car is always in great shape thanks to him and he couldn’t be nicer! More

Excelente servicio y muy amables y su personal de lo mejor..gracias abigail por tu amabilidad y el mejor servicio ayuda en lo q uno necesita gracias mejor..gracias abigail por tu amabilidad y el mejor servicio ayuda en lo q uno necesita gracias More

All friendly and attentive staff as soon as you walk into the service dept. Service writer took the time to explain and go over paperwork and parts ordered. Got my car back same day, with a wash too! Thanks the service dept. Service writer took the time to explain and go over paperwork and parts ordered. Got my car back same day, with a wash too! Thanks again guys! More

great service department great service provided by Tanya Ruiz and the rest of the service department. free lift ride, great communication and updates. fast check in and drop great service provided by Tanya Ruiz and the rest of the service department. free lift ride, great communication and updates. fast check in and drop off as well as pick up of vehicle More

Service attendant Marty Quice is very knowledgeable about everything in your service department an helpful I m satisfied with the service on my automobile I will return for service soon everything in your service department an helpful I m satisfied with the service on my automobile I will return for service soon More

Tanya Ruiz, was very professional and got my car, back running perfect, offered a ride, & showed me all the things, I needed to do. And, showed concern. I appreciate her, professionalism!! running perfect, offered a ride, & showed me all the things, I needed to do. And, showed concern. I appreciate her, professionalism!! More

No star gave them another shot went and was charged 230 bucks oil change Air and cabin filter tire rotation was in a coupon with oil ridiculously sad paper said i declined a few things that wasn't discusse bucks oil change Air and cabin filter tire rotation was in a coupon with oil ridiculously sad paper said i declined a few things that wasn't discussed after trying to charge me 353 per axle for like 7 almost 800 i was done 2 days later got an email stating oil change for 29 or 39 and 15% off cabin filter never again rip off don't do it i was screwed More

This place is great Rudy and Ghassen helped us get into our dream car. In less than a day after another dealer dropped the ball. Jose Gonzalez in servicing is great. Next time we need a service appointment our dream car. In less than a day after another dealer dropped the ball. Jose Gonzalez in servicing is great. Next time we need a service appointment definitely booking with him. He is very professional and overall very kind. Explains everything very well. Got our car in October 2019 and every step from purchasing the car to our first service appointment has been such smooth sailing. More