Los Angeles Chrysler Dodge Jeep Ram - Service Center

Great service great people I’m definitely taking my car back for service. 1st time visit and would recommend this place no doubt! Very professional people! back for service. 1st time visit and would recommend this place no doubt! Very professional people! More

I always have a great experience when I come for services. The person who helped me was Tonya from the service department. She was great and explained everything so that I can understand. services. The person who helped me was Tonya from the service department. She was great and explained everything so that I can understand. More

Great customer service provided by Jose Gonzalez , All my questions were answered regarding my Jeep and what I needed For the vehicle thank you LA questions were answered regarding my Jeep and what I needed For the vehicle thank you LA More

My first service experience was great, even though I live in Pasadena I made Downtown Chrysler Dodge dealership my service location. Everyone at the dealership was very helpful and I recommend this Downtown in Pasadena I made Downtown Chrysler Dodge dealership my service location. Everyone at the dealership was very helpful and I recommend this Downtown Chrysler Dodge service to all. More

I Was promptly attended when I arrived. Abigail kept me notified about the status of my car and the expected price of the maintenance my car required. notified about the status of my car and the expected price of the maintenance my car required. More

Great customer service. Informative on service completed, along with helpful recommendations. I was in and out in a timely manner, even with them being busy. along with helpful recommendations. I was in and out in a timely manner, even with them being busy. More

Awesome! Jose was really helpful & made me feel super aware of what was going on. As well he made sure i could contact him at any time with questions. aware of what was going on. As well he made sure i could contact him at any time with questions. More

Jose was extremely helpful and kept me updated with my car every day it stayed overnight. Jose’s the best throughout this process, thank you car every day it stayed overnight. Jose’s the best throughout this process, thank you More

I’ve been to several dealers—I’ve worked at several as well. All things considered, this is the best place to service your dodge. This is the first time that a service manager took an interest in educatin well. All things considered, this is the best place to service your dodge. This is the first time that a service manager took an interest in educating me on my vehicle, my rights as a client, and on the different options. At any other dealership, the service managers are way too pushy and try to use scare tactics so that you’ll purchase additional service options. I’ve never felt comfortable when dealing with other service managers so eager to get you to spend money without providing anything more than a service that I can get done anywhere else. In contrast, Alex M. the service manager took an interest in my unique situation and educated me enough so that I could make the best choice possible. He took my handicap into consideration and did not try to use my condition as a sales tool such as other dealers have tried to do in the past, which I always see coming and always resent. Because of this, I’d rather get my vehicle serviced at LACDJR and pay out of pocket for an oil change rather than go to my home dealer and have to deal with pushy and unfriendly service managers, even if the oil change is free. Thanks Alex M. and staff! More

Staff was friendly and easy to deal with.Jose was very Staff was friendly and easy to deal with. Jose was very helpful and help me understand what services my vehicle was getting done. Happy experience Staff was friendly and easy to deal with. Jose was very helpful and help me understand what services my vehicle was getting done. Happy experience More