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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
515 Reviews

515 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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July 20, 2024

The process was so quick and efficient Eduardo Guerrero was wonderful at explaining everything that was going on with my vehicle and that needed to be taken care of. Out of the years I’ve been taking my je More

by heidicastillo32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Heidi, we're so happy you enjoyed an accommodating and thorough visit with Eduardo! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing LA CDJR!

June 24, 2024

Lacks clarity around timeline of service. Charges to pay with credit card. I’m considering taking my business elsewhere. More

by rholguin90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

I'm so sorry your service was not a positive experience. We definitely appreciate your business and your feedback, so I hope you'll consider reaching out to me directly so that I may give your concerns the attention they deserve. Looking forward to hearing from you. Hector Gonzalez Service Manager LA CDJR (213)340-5829 hgonzalez@lacdjr.com

June 21, 2024

Chris was very friendly and he explained everything. And informed me to what was wrong with my car and what needed to be fixed More

by yecy_529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Chris provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

June 12, 2024

Exelent service they help me with the problem with my tire right away thank you More

by Lalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Lalo, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 29, 2024

Christian Ascencio was very good. He offered the loaner car service to me and was great with assisting me. Chris was a little quiet but he definitely got the Job done. More

by joshuaa175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Joshua, thank you for telling us the highlights of your service visit with Christian! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 29, 2024

Thanks to Leslie Carmona at service deparment ever since I got my truck I take it to her for service at CDJR it gives me peace of mind knowing that you guys serviced my truck so I can concentrate on my w More

by pedrorl924@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Pedro, thank you for reporting on the exceptional work Leslie and our service team do for you! It is always our pleasure to help you keep your truck in shape. Thanks for choosing LA CDJR!

May 24, 2024

I have the best experience at this dealership every single time I need to bring my car in. Most times it’s for recalls and occasionally something else but every time I am treated with the utmost respec More

by daphnac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're so happy Henry and Chris made this experience as smooth and convenient as possible for you! Thanks for your awesome review and continued business. Safe travels until we see you next time!

May 17, 2024

I’ve came here to do my oil changes before and recently to replace a cracked window. I always choose Abigail as my service advisor, as she is helpful and is in constant communication with me from start to More

by Vanessa G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you, Vanessa! We're pleased you had another great service experience with us, and that Abigail made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

May 13, 2024

Abigail Duran was very nice and professional. She answered all my questions and my car was serviced quickly. Keep up the good work. More

by Henry sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Curiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Henry, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Abigail handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

May 02, 2024

They had good communication with me when my car was getting a STAGE 2 Kit More

by smnative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy our team handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

May 03, 2024 -

smnative responded

Very good team and dealership! Joe Felix