Los Angeles Chrysler Dodge Jeep Ram - Service Center
Los Angeles, CA
509 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center
I have the best experience at this dealership every single time I need to bring my car in. Most times it’s for recalls and occasionally something else but every time I am treated with the utmost respec single time I need to bring my car in. Most times it’s for recalls and occasionally something else but every time I am treated with the utmost respect and feel like truly a valued customer. Henry and Chris both helped me this time and I was in and out so fast it was great. I needed a loaner car and they got me set up quickly in a new wrangler which made me think about upgrading my car when my lease is up in a few months-good move in there part -the car was awesome and I didn’t miss a beat with work because they gave me the loaner. When I can to return the loaner and get my car back there was a line and I was running late to a meeting. I parked the car in the lot and found someone on their team and explained the situation. They quickly took over and got me signed out and got my car down wishing just a few minutes. Maybe it was ten minutes from start to finish. This experience -consistently- makes me think the people really like working here and care about their customers. I’m sure I’m not the only one that is treated like royalty here. I recommend this place with as many stars as possible because their customer experience is exceptional ! More
I’ve came here to do my oil changes before and recently to replace a cracked window. I always choose Abigail as my service advisor, as she is helpful and is in constant communication with me from start to to replace a cracked window. I always choose Abigail as my service advisor, as she is helpful and is in constant communication with me from start to finish. Definitely recommend coming here, especially with Abigail! More
Abigail Duran was very nice and professional. She answered all my questions and my car was serviced quickly. Keep up the good work. She answered all my questions and my car was serviced quickly. Keep up the good work. More
They had good communication with me when my car was getting a STAGE 2 Kit getting a STAGE 2 Kit More
Service advisors are professional yet personable, attending to all questions asked & offering what might not have been considered, mechanically, for safe traveling. As an elder with medical and mobi attending to all questions asked & offering what might not have been considered, mechanically, for safe traveling. As an elder with medical and mobility challenges, the extra customer care was much appreciated, and as a 'waiting' customer, expediting service where possible, was over & above the rumors of 'dealership service'. Thank you. Since 2016 More
Excellent customer service from chris ascencio was on top of everything communicating to me at all times of everything communicating to me at all times More
The employees come outside to meet you and welcome you to service line, it flows fast and easy for service. All of the employees were very quick and helpful service line, it flows fast and easy for service. All of the employees were very quick and helpful More
Leslie Carmona made it a pleasure for me. She greeted me and took care of my requests and brought up any any suggested services that came up. Hope to team up with her in my future visits. The She greeted me and took care of my requests and brought up any any suggested services that came up. Hope to team up with her in my future visits. The whole team is always easy to work with to be honest. More
Fast friendly service and very informative of all maintenance services that they recommend and service department is very organized maintenance services that they recommend and service department is very organized More