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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
515 Reviews

515 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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January 18, 2023

Great customer service, my experience at this dealership is always great!! Valerie was very helpful, I was there no more than 10 min to drop off my car for an oil change. More

by Barlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie C.
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Jan 18, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Barlos, thank you for choosing LA CDJR for the service needs of your Dodge! We're glad Valerie provided you with an efficient and accommodating visit. Please remember us for any and all of your automotive needs. We'd be happy to assist you again!

January 06, 2023

I find this dealership to be Professional, friendly, and tech orientated. And for the most part they are timely. More

by Joekker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
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Jan 06, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review! Your complete satisfaction is our top priority and we'll always strive to provide you with thorough, convenient service appointments. Please remember us for all of your automotive needs. We wish you the safest of travels until we see you next time!

January 05, 2023

The reason we continue service at this location is because of service rep Eduardo Guerrero. We have never worked with a service rep before that is as knowledgeable and professional. If you are looking More

by L99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
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Jan 05, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

What an awesome endorsement of Eduardo! Thank you for recognizing Eduardo for the outstanding service advisor he is. He is certainly an asset to our team and we're happy you agree. Best wishes to you for safe and pleasant travels until we see you again!

January 04, 2023

Alysa was fast efficient and friendly. Really appreciate the professionalism and communication on the TRX maintenance and service bulletins. More

by andreytndc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
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Jan 05, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with the helpful service Alisa provided for you and our RAM TRX! We're glad Alisa made sure to keep you in the loop on your truck's condition. We look forward to making your next appointment just as reliable!

January 02, 2023

Service rep Eddie Guerro is the one to see at this dealership.ultimate professional if customer service is high on your list More

by Marquix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie guerro
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Jan 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much, Marquix! We sincerely appreciate your business and your wonderful feedback on Eduardo. He certainly is an exceptional service advisor and we're glad you agree. Please don't hesitate to call us up if there is ever anything else we may help you with. Thank you for choosing LA CDJR!

December 30, 2022

Great and prompt service. I went in for an oil change and the techs had my car ready in less than a couple hours. More

by aldo81493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to serve you! We're happy the LA CDJR service team delivered a thorough and convenient service visit for you and your Dodge. We look forward to making your next appointment just as outstanding!

December 28, 2022

Eduardo Guerrero was a pleasure to work with. He he was knowledgeable, kept me in the loop and everything went smoothly. More

by twubben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Report | Print
Jan 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Twubben, thanks so much for the 5-star review! We're happy Eduardo was so helpful to you and got you updated with every step of progress for your Jeep's services. We wish you safe and happy travels until we meet again!

December 27, 2022

Alisa very helpful and clear what the issue was. I knew exactly what the issue was. More

by DJMADDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Uchebgu
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Dec 27, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback to let us know how pleased you were with Alisa's efforts on your Jeep's recent service visit! It is important to us to empower our guests to make informed decisions for their vehicle's care. We hope to have the opportunity to serve you again some day!

December 21, 2022

Abigail has an amazing great customer service and will assist you with anything you need. More

by Cesar_logrono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
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Dec 21, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your trust in Abigail and our service team, Cesar! We are delighted to know Abigail provided you with an informative and accommodating experience for your Jeep's services. We graciously look forward to serving you again. Thank you for choosing LA CDJR!

December 19, 2022

This place is quick and great. I got my car back in no time. Amazing! More

by Mazatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Dec 19, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for letting us know how satisfied you were with the thorough and convenient service visit our team provided for you! It's super important to us that our guests know they can count on us to get their vehicles taken care of efficiently to safely return them to the road, back to their lives. We truly appreciate your business and look forward to making your next appointment just as valuable!

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