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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
509 Reviews

509 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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August 05, 2024

We work with Gabriel in the service department very knowledgeable and helpful, always in good moves, and willing to help make it very simple and fast for us. More

by whynuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Curiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Gabriel! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We'll see you next time!

July 31, 2024

I worked with Leslie Carmona repairing my Ram 1500 Laramie diesel for warranty service. She was pleasant, professional and focused on trying to resolve my issues and get me in and out of service quick More

by goldinishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit with Leslie! We're pleased you enjoyed the accommodations our service department is proud to offer. We hope you'll continue to make LA CDJR your first choice for service!

July 26, 2024

Excellent customer service from my advisor Carlos Hernandez. He was friendly and answered every question and concern I had during my visit. More

by jessicag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're glad Carlos and our service team made your day a little easier by being accommodating, Jessica. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

July 22, 2024

Excellent customer service during my visit at dealer. The lady gave all the information I needed. More

by carloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 20, 2024

The process was so quick and efficient Eduardo Guerrero was wonderful at explaining everything that was going on with my vehicle and that needed to be taken care of. Out of the years I’ve been taking my je More

by heidicastillo32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Heidi, we're so happy you enjoyed an accommodating and thorough visit with Eduardo! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing LA CDJR!

June 24, 2024

Lacks clarity around timeline of service. Charges to pay with credit card. I’m considering taking my business elsewhere. More

by rholguin90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

I'm so sorry your service was not a positive experience. We definitely appreciate your business and your feedback, so I hope you'll consider reaching out to me directly so that I may give your concerns the attention they deserve. Looking forward to hearing from you. Hector Gonzalez Service Manager LA CDJR (213)340-5829 hgonzalez@lacdjr.com

June 21, 2024

Chris was very friendly and he explained everything. And informed me to what was wrong with my car and what needed to be fixed More

by yecy_529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Chris provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

June 12, 2024

Exelent service they help me with the problem with my tire right away thank you More

by Lalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Lalo, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 29, 2024

Christian Ascencio was very good. He offered the loaner car service to me and was great with assisting me. Chris was a little quiet but he definitely got the Job done. More

by joshuaa175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Joshua, thank you for telling us the highlights of your service visit with Christian! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 29, 2024

Thanks to Leslie Carmona at service deparment ever since I got my truck I take it to her for service at CDJR it gives me peace of mind knowing that you guys serviced my truck so I can concentrate on my w More

by pedrorl924@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Pedro, thank you for reporting on the exceptional work Leslie and our service team do for you! It is always our pleasure to help you keep your truck in shape. Thanks for choosing LA CDJR!

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