Los Angeles Chrysler Dodge Jeep Ram - Service Center

Every since I started going to Dodge DTLA, Henry Martinez has been my service advisor. Henry is knowledgeable, honest and does not try to upsell you. has been my service advisor. Henry is knowledgeable, honest and does not try to upsell you. More

Service was amazing, quick, and efficient. Abigail really made the process run super smoothly during my whole visit. I did not stress at all Abigail really made the process run super smoothly during my whole visit. I did not stress at all More

It was very fast to be connected with an associate and satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, also he make possible to I can get a fair price for the service I didn’t have to wait a lot to get my car back,, I got back my car in the same day so I didn’t have to make a double trip Thanks a lot Carlos Hernandez More

My service experience at Downtown CJDR was excellent I didn’t have an appointment but they managed to get to my car and gave me a quote for repairs. I did choose not to do the repairs (old car , hi miles) didn’t have an appointment but they managed to get to my car and gave me a quote for repairs. I did choose not to do the repairs (old car , hi miles) but was still treated fairly. Note: facility and employees are all 5 star More

Leslie Carmona, is awesome she always goes the extra mile to make sure she explains the process of the visit and process of the work. to make sure she explains the process of the visit and process of the work. More

We work with Gabriel in the service department very knowledgeable and helpful, always in good moves, and willing to help make it very simple and fast for us. knowledgeable and helpful, always in good moves, and willing to help make it very simple and fast for us. More

I worked with Leslie Carmona repairing my Ram 1500 Laramie diesel for warranty service. She was pleasant, professional and focused on trying to resolve my issues and get me in and out of service quick Laramie diesel for warranty service. She was pleasant, professional and focused on trying to resolve my issues and get me in and out of service quickly. LA CDJR is a nice, clean modern service center and they are focused on customer service. Better than most dealerships that I have worked with for my vehicles. More

Excellent customer service from my advisor Carlos Hernandez. He was friendly and answered every question and concern I had during my visit. Hernandez. He was friendly and answered every question and concern I had during my visit. More

Excellent customer service during my visit at dealer. The lady gave all the information I needed. The lady gave all the information I needed. More