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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
509 Reviews

509 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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April 26, 2023

Henry Martinez was super helpful and polite. I Was very pleased with the experience. Thank you More

by Lelse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Apr 26, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're so glad to hear that, Lelse! Thank you for taking a moment to express your appreciation of Henry's kind assistance during your Jeep's service visit. We look forward to making your Jeep's next appointment just as pleasant. Thanks for choosing LA CDJR!

April 25, 2023

Prompt service, friendly staff, problem solvers, and helpful. I would come back again and recommend this dealer for service needs. More

by Ha12ut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Apr 26, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your thoughtful feedback on our service department! We're pleased to know how happy you were with the accommodating service our team provided for you. We certainly hope to work with you again some day. See you next time!

April 25, 2023

Friendly staff. Nick and Leslie Carmona were great. They made sure to document all of my concerns about my car. Communication was timely and clear. More

by sunnybee143
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona, Nick
Apr 26, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Sunnybee143! Thanks for taking a moment to give credit to Nick and Leslie for their amazing service during your dealership visit. We're glad your vehicle's issues were handled with great care and urgency. We look forward to making your Jeep's next service appointment just as reliable!

April 19, 2023

I come to this location for Leslie in particular I was sold a dodge through a separate dealer and it has cause me a lot of trouble. Until I’m ready to get rid of it I’m sticking to this location. I apprec More

by Princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie in service department
Apr 20, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Princess, thanks so much for the 5-star review of Leslie! We're delighted she provides you with the kind of support that makes your visits with us less stressful. We're here for you should you have any other concerns with your Dodge. Thank you for choosing LA CDJR for your service needs!

April 18, 2023

Abigail Duran is an excellent coordinator. She was very very helpful and courteous and understood what I needed to do. She explained very clear what my car needs to service now and things can More

by Minnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Minnie! Thanks for taking a moment to recognize Abigail's excellence with the honor of your 5-star review. We truly appreciate your business and your encouraging feedback. Please give us a call should we be of assistance again some day. We look forward to it!

April 18, 2023

David E. was a very professional and courteous service representative that kept us up to date all the work that was needed. Cannot remember when such a compe More

by psutherland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

That's fantastic news! Thank you for sharing your 5-star review of David in our service department. We're pleased he handled your vehicle's needs with great care and communication. We certainly hope to work with you again some day. Thank you for choosing LA CDJR!

April 18, 2023

Joaquin Garcia is a fantastic Service professional. Took great care of me and my car. Work was completed quickly and correctly. 10/10 would recommend. More

by Shal1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Garcia
Apr 20, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for the 10/10! Nothing beats knowing how satisfied you were with our service department, so we're happy Joaquin delivered an exceptional experience for you and your Jeep. We look forward to providing the same high quality of service at your next appointment. See you then!

April 14, 2023

They took care of me right away, everything was easy, they had my car ready at the promised time More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Garcia
Apr 14, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Wonderful! Thanks so much for your positive feedback, Francisco. We're delighted your service advisor handled your vehicle's needs with urgency, to return you safely to the road in a timely manner. We look forward to making your next appointment just as outstanding!

April 10, 2023

Thank you for the great experience, very professional & great service, Christian Ascencio was very helpful & detailed in regards to what was wrong with my vehicle. More

by gracecalleros22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Ascencio
Apr 11, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! We're glad Christian handled your vehicle's needs with great care and urgency to find out what was wrong. If you have any other questions about your Jeep, please feel free to reach out to us. It is always our pleasure to assist you!

April 07, 2023

Customer service by Eduardo Guerrero was excellent. He is thorough, polite and a pleasure to work with! More

by laura1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Apr 07, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Laura, thanks for taking a moment to shine the spotlight on Eduardo's excellence in service to you! We're so pleased you were completely satisfied with your Jeep's service visit. Please don't hesitate to let us know when Eduardo and the LA CDJR team may assist you again!

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