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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
515 Reviews

515 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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August 30, 2023

Good service and help from Carlos. But the labor cost is very high and excessive More

by santoyo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernández
Aug 31, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We're pleased to hear that Carlos provided you with good service and insight during your visit. We understand labor costs are an important aspect of your experience. We regularly evaluate our pricing to ensure that it remains competitive with other local dealerships while reflecting the expertise and dedication of our technicians. We're grateful for your business and hope to have the chance to work with you again!

August 29, 2023

I take my car here for service. Henry Martinez was great. He answered my questions and had my car ready in less than 2 hours. Thanks! More

by loungefour414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Aug 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for sharing some positive feedback about your service visit! We're glad Henry handled your vehicle's needs with great care and helpful communication. We look forward to ensuring the same circumstances at your next appointment!

August 29, 2023

Jacob helped me with my most recent visit and provided exceptional service! Thanks again Jacob! More

by carl.smith7467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Aug 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Carl, thank you for stopping by to recognize Jacob's excellence with your 5-star review! Nothings means more to us than your total satisfaction, so we're pleased Jacob succeeded in earning that. We hope you'll continue to choose LA CDJR for your automotive needs!

August 26, 2023

Excellent service, very kind, very friendly, fast service. I am very satisfied with the service. More

by claudiasand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Aug 28, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Excellent! Thank you for sharing your positive experience with us, Claudia. Your total satisfaction is the reason behind everything we do, and we hope to have more opportunities to be of service to you and your Jeep. Thanks for choosing LA CDJR!

August 24, 2023

Love the service Henry Martinez made it happen my car was ready before the time More

by Cmore7414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Martinez service 5 star
Aug 24, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for your positive feedback on Henry! We're glad he handled your visit with a sense of urgency, so you could safely return to the road in a super timely manner. We look forward to making your next appointment just as convenient!

August 21, 2023

Eddie Guerrero was an awesome service manager! He was patient in listening to the issues with my car, diligent about trying to reproduce them in his presence, clear in his communication, and respo More

by reviewerreviewer
Recommend Dealer
Yes
Employees Worked With
Eddie Guerrero
Aug 21, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

That's great news! Thank you for letting us know everything you appreciated about this experience. We're so happy Eddie was there for you at every step in the process. We look forward to working with you again some day!

August 16, 2023

Henry Martinez was amazing. He was polite and very helpful as always . I recommend for Nyone to come service their vehicles here . Thank you Henry . More

by Evelyn carrillo
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Aug 17, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hey, Evelyn! Thanks so much for taking a moment to give credit to Henry for his excellence in service. We're happy he always gives you his best advice and insight. We'll see you at your next appointment!

July 30, 2023

Muy satisfecho con la atención y servicio brindado a mi persona, mucha Gracias gente muy profesional More

by Carlos.colindres1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Carlos, gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar. Mil gracias!

July 29, 2023

The dealership is good, but it’s the service representative Eduardo that is exceptional excellent More

by darlenedenise458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Aug 01, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much, Darlene! We appreciate your business, as well as your 5-star review of Eduardo. He will certainly be humbled by your kind words. Don't hesitate to call when Eduardo and the LA CDJR team may assist you again!

July 28, 2023

Eduardo Guerrero helped me get my car back to top notch shape in no time. More

by Justin Saulney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Aug 01, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Justin! Thank you for stopping by to tell us how great your service visit was. We're happy Eduardo did everything he could to get your Dodge in top shape, ready for the road. Please come see us again some day!

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