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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
513 Reviews

513 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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January 17, 2025

Henry Martinez and Sandra were great communicators throughout the process of fixing my recall. It was in an out in the same day, and they even provide a ride home while my Jeep was being serviced. Gre More

by Michael O
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra
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Jan 20, 2025 -

Los Angeles Chrysler Dodge Jeep Ram responded

Michael, thank you for taking a moment to share positive feedback on Henry and Sandra. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

January 17, 2025

Excellent communication, professional staff, attention to detail, fast performance, great job, polite workers, clean work. More

by velazquez2988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're glad our service team made your day a little easier by being efficient and informative. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

December 27, 2024

Christian Rubio is explained the services in great detail. Awesome customer service. Was satisfied with the services provided. More

by lyndalaw10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rubio
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Dec 30, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

That's awesome! Thank you for always trusting Christian and the LA CDJR team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

December 10, 2024

Abigail Duran did a great job assisting me, she has a great positive attitude, I told her the issues I had with my car. I was truly satisfied with the outcome, my car got fixed. Highly recommend her. She More

by mariela estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Mariela, Thank you for leaving Abigail this positive review! We are so glad that she got your automotive needs efficiently taken care of. your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 23, 2024

Eddie G. Was so professional,welcoming answered all my qyestions and listened to everything I had to say .Now work on your cashier her customer service needs More

by Ms.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Ms. B. Thank you for your positive feedback on Eddie. We regret that your experience with another staff member degraded your overall visit with us. I'd like to address this if you would please reach out to me and provide more info. Thanks so much for bringing this to our attention. Hector Gonzalez Service Manager LA CDJR (213)340-5829 HGONZALEZ@LACDJR.COM

November 23, 2024

I received excellent service from Frankie Guzman. Got new tires and an alignment. I highly recommend LACDJR. Thank you. More

by LazArt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work Frankie and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing LA CDJR for the highest quality service!

November 06, 2024

My visit at Los Angeles Chrysler Dodge Jeep Ram dealership was amazing! Leslie Carmona my service advisor always makes sure my vehicle is well maintained plus the customer service is very kind and More

by Santosespinoza01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your terrific review of Leslie and the LA CDJR service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

October 21, 2024

This is a big, high volume, professional operation. The service lane is tight, but there are so many people there to help. More

by AJMSANGABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're happy our team's expertise helped you have a very positive experience at LA CDJR! Thank you so much for your excellent feedback. Safe travels until we see you next time!

October 13, 2024

The service was quick and David was very helpful. I almost walked away but he gave me options that helped me get the service needed More

by K Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Echevarria
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September 18, 2024

Every since I started going to Dodge DTLA, Henry Martinez has been my service advisor. Henry is knowledgeable, honest and does not try to upsell you. More

by tclemonsusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Your satisfaction means the world to us, and we're pleased Henry continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

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