Back

Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
507 Reviews

507 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

Sort by
November 06, 2024

My visit at Los Angeles Chrysler Dodge Jeep Ram dealership was amazing! Leslie Carmona my service advisor always makes sure my vehicle is well maintained plus the customer service is very kind and More

by Santosespinoza01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your terrific review of Leslie and the LA CDJR service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

October 21, 2024

This is a big, high volume, professional operation. The service lane is tight, but there are so many people there to help. More

by AJMSANGABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're happy our team's expertise helped you have a very positive experience at LA CDJR! Thank you so much for your excellent feedback. Safe travels until we see you next time!

October 13, 2024

The service was quick and David was very helpful. I almost walked away but he gave me options that helped me get the service needed More

by K Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Echevarria
September 18, 2024

Every since I started going to Dodge DTLA, Henry Martinez has been my service advisor. Henry is knowledgeable, honest and does not try to upsell you. More

by tclemonsusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Your satisfaction means the world to us, and we're pleased Henry continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

September 12, 2024

Service was amazing, quick, and efficient. Abigail really made the process run super smoothly during my whole visit. I did not stress at all More

by ortizcindy353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Cindy, we're happy Abigail's diligence and expertise helped you have a very positive experience at LA CDJR. Thank you so much for your positive feedback. Safe travels until we see you next time!

September 10, 2024

It was very fast to be connected with an associate and satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, More

by franciscoapreza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Francisco, thank you for telling us the highlights of your service visit with Carlos! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 05, 2024

My service experience at Downtown CJDR was excellent I didn’t have an appointment but they managed to get to my car and gave me a quote for repairs. I did choose not to do the repairs (old car , hi miles) More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing LA CDJR for the best service!

August 09, 2024

Leslie Carmona, is awesome she always goes the extra mile to make sure she explains the process of the visit and process of the work. More

by justbuttercup
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Leslie's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

August 05, 2024

We work with Gabriel in the service department very knowledgeable and helpful, always in good moves, and willing to help make it very simple and fast for us. More

by whynuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Curiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Gabriel! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We'll see you next time!

July 31, 2024

I worked with Leslie Carmona repairing my Ram 1500 Laramie diesel for warranty service. She was pleasant, professional and focused on trying to resolve my issues and get me in and out of service quick More

by goldinishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit with Leslie! We're pleased you enjoyed the accommodations our service department is proud to offer. We hope you'll continue to make LA CDJR your first choice for service!

1
...