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Los Angeles Chrysler Dodge Jeep Ram

Los Angeles, CA

4.8
1,019 Reviews
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2025 S Figueroa St

Los Angeles, CA

90007

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Showing 1,019 reviews

August 08, 2024

Vernell Wall and The Dodge Team was very helpful in making my purchase easy and convenient More

by marshall_entertainment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernell Wall
Aug 09, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review of your dealership experience! We're delighted Vernell provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Jeep! We wish you all the best in your upcoming journeys, from everyone at LA CDJR.

August 05, 2024

We work with Gabriel in the service department very knowledgeable and helpful, always in good moves, and willing to help make it very simple and fast for us. More

by whynuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Curiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Gabriel! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We'll see you next time!

July 31, 2024

I worked with Leslie Carmona repairing my Ram 1500 Laramie diesel for warranty service. She was pleasant, professional and focused on trying to resolve my issues and get me in and out of service quick More

by goldinishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit with Leslie! We're pleased you enjoyed the accommodations our service department is proud to offer. We hope you'll continue to make LA CDJR your first choice for service!

July 26, 2024

Excellent customer service from my advisor Carlos Hernandez. He was friendly and answered every question and concern I had during my visit. More

by jessicag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're glad Carlos and our service team made your day a little easier by being accommodating, Jessica. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

July 22, 2024

Excellent customer service during my visit at dealer. The lady gave all the information I needed. More

by carloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 20, 2024

The process was so quick and efficient Eduardo Guerrero was wonderful at explaining everything that was going on with my vehicle and that needed to be taken care of. Out of the years I’ve been taking my je More

by heidicastillo32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Heidi, we're so happy you enjoyed an accommodating and thorough visit with Eduardo! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing LA CDJR!

June 27, 2024

Excellent service and deal, professional from first contact to the moment you leave out the door More

by kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devonte Devaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mareno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know our dealership team did a great job, Kat! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

June 24, 2024

Lacks clarity around timeline of service. Charges to pay with credit card. I’m considering taking my business elsewhere. More

by rholguin90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

I'm so sorry your service was not a positive experience. We definitely appreciate your business and your feedback, so I hope you'll consider reaching out to me directly so that I may give your concerns the attention they deserve. Looking forward to hearing from you. Hector Gonzalez Service Manager LA CDJR (213)340-5829 hgonzalez@lacdjr.com

June 21, 2024

Chris was very friendly and he explained everything. And informed me to what was wrong with my car and what needed to be fixed More

by yecy_529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Chris provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

June 15, 2024

Good used car selection, good customer service! Erasto Mendez helped me a lot thank you! More

by mlsergun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erasto Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review, MLS! We're thrilled to know how pleased you were with Erasto's support and expertise. Congrats on the new ride! Best wishes for awesome travels, from the whole team at LA CDJR!